Customer Ratings & Reviews

I love the buds. This looks good and very comfortable to use

Mic stopped working less than a month. Dropped it off to Best Buy for repair or replacement which they said would be completed in 4-7 days. That was on October 22nd. As of today, November 15th Best Buy refuses to honor Total Tech Member warranty and provide a replacement. They’ve gone well outside of the estimated time frame and are throwing their hands up completely saying “well we had to send it to apple to repair and there’s nothing more we can do to help you. You’re just going to have to keep waiting despite the fact that you are a Total Member and have Apple Plus Care” both of which mind you claim to offer speedy repairs or replacement if the item can’t be fixed. Best Buy has become itching more than a glorified middleman taking your money to do what you could have done which is go to the manufacturer directly. These headphones are garbage and obviously not fixable. They’re neither worth the money or the extended protection you think you’re getting when you pay extra for Apple Care + and are a TotalTech member which they’ve now severely down graded and called “My Best Buy Total” …… waste of time and money! Just purchase from Amazon if you feel like gambling with these glorified ear plugs. They’d have taken the return and Id have gotten 5% cash back for the original purchase and saved the $179 a year I pay to receive the equivalent of no service at all from Best Buy. Now I have to contact Federal Trade Commission, log a complaint with the BBB and file for breach of contract warranty bc the quality of the earbuds and service from Best Buy is horrendous. Maybe I got a dud …..but with service like this it’s just not worth the gamble!

I use these for running and flights and love them! Noise cancellation

Really like them. Great sound, easy to use. Would recommend them.

Best buy employee was very helpful!!!! Beats headphone sound great !!!

Good product, pick right size buds for your ear. Sound is amazing.

Great sound with the beats ear buds. Love the carrying case and excellent charging time

They sound great and were reasonably priced would recommend them to anyone

Excellent Bluetooth to my self because to small to earn

Good sound quality, couldn’t be happier. Have had AirPods in the past

Love it! Better than the apple pods, they don’t bother my ears at all. Would recommend!

Better than expected. Worth the price and the fit is perfect.

Beats work great, shipping was super fast, item was as described.

great headphones to have! i love the sound and quality

I have all the beats headphones you can think of these by far are the best and most comfortable headphones around.

Great sound, high quality! They are a little slippery to put on and off but sound is so great I don't even care.

Beats earbuds are working great! Much better than the Apple Airpods I was using.

Great upgrade over the year before, solid noise cancellation for workouts.

For me the music and conversation are excellent. Very good purchase for the price.

Solid sound. Great for what i need them for. Do wish transparency mode was a little better.