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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $169.99

Customer reviews

Rating 4.3 out of 5 stars with 2888 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,888 reviews
  • Rated 2 out of 5 stars

    Not very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were much quieter than the AirPod pros I replaced them with. I had to have the volume nearly maxed out for them to be loud enough. Also the sound cancellation on the AirPod pros is so much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity is awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of connectivity issues with iPhone 15 Promax and iPad. This is my third Beats purchase and by far the worst.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but still will not stay connected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great, but kept dropping the connection to my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would like to leave a review but thx to Fedex..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I leave a review for my Beats which I purchased on Cyber Monday and according to Fedex Tracking has been loaded on the Fedex Truck and out for delivery since 12/4/24 and no delvery has been done. Ive contacted both Best Buy and Fedex to to ask wheres my shipment. Fedex doesnt know where it is and told to wait, called Best Buy 4 days ago and asked them to resend the purchase, guess what no updates from Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I would save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature is Finicky. Battery life is ok. Honestly not worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cant decided

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the regular mode is better or i just cant get use to these yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality battery last long time soild case as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't get If you need noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are loud. That's about it. Noise cancellation is absolutely horrible. You can hear everything around you including low conversions. They are very easy to drop. The design makes them hard to put back and take out of the charging case. I will say they did a good job with the button being so big on them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sometimes don’t connect and sometimes they get disconnected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me… falling all the time. I’ll keep the beats fit pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds were just ok, the sound was ok, I return this earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since day one these seem to disconnect from calls and for whatever reason I hear static more times than not! Returning and sticking with my Soundcore Linerty 4 Buds. Almost 2 years now and no problems

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shocking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use while at work. Shocked ear while wearing them. Started shorted out. Returned to store 15 days after purchase for instore credit because it was one day after return period of 14 days.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Zero Stars. Instant return

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry ahead of time to Beats lovers, but the quality here is just terrible. First, the size of the bud makes them way too uncomfortable to wear for longer than 15 minutes at a time. Next, regardless of the app (or even device for that matter) the sound is reminiscent of listening to a seashell, which is cute for mermaids but not technological sound quality. Last, when toggling between the three sound settings (ambient, NC and off) there is literally no difference except that each one is worse than the last. When turning up the volume to try to hear the fullness of the acoustics of any song, the only thing you get is sharper vocals. The 2000’s nostalgia of transparent technology is not worth the price point, nor the headache of trying to bother finding where these earbuds shine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay in ear , this has been the worse buy ever , the Fit pro is way better even tho it hurts my ear after a while , this one is the worse beats ever made , do not waste your money…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have is the noise cancellation can be better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, but a lot of feedback when cutting lawns

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No difference in ANC, OFF, or Transparency.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested the ANC by putting head next to stove fan, tapping fingers and running sink water. When in ears, with volume up there is no difference. Not worth the $$ Even when volume is down, barely a difference, also the ear tips are also funky to find correct size. Will be returning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone stop working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been a year yet and already the microphone barely works and it makes a weird sound when they are in the case, would not recommend and save your money and get the Apple AirPods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds fall off the ears even when changing the size

    No, I would not recommend this to a friend