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Customer reviews

Rating 4.3 out of 5 stars with 3016 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,016 reviews
  • Rated 1 out of 5 stars

    Defective item, defective satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience purchasing my Beats Studio earbuds was far from good. When I received the item, only one earbud worked. After numerous calls and configuring, Best Buy settled to tell me they couldn’t replace my defective item but only refund me. After discussing placing another purchase for a “replacement”, but an entirely new purchase, the customer representative told me there was a bulk shipment damaged and this particular item could not be replaced. Heads up- buy in store and test them out there to make sure they actually work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with them just not satisfied with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not my style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in love with them but would not stay in my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gym buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the better anc earbuds ive used in the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new colors are great. I got the transparent color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very compatible with my iPhone 16 Pro. Dropped every call and didn’t like the sound quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set and fit good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound its not all that Bass need more options and different sound options

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Big improvement from what I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control options and ease of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised. The case seems delicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good small perfect fast charging small box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost them i think i dont think i could get them back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one could hear me on the Beats Studio Buds. But the sound was good with listening to music

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ive ever owned and they were on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Choose Powerbeats or fit pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The constantly fall out and I feel like I’m always readjusting in my ear. Ears lobes get sore by the end of the day

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible don’t buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not great at all! They keep disconnecting they mute on there own

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Facing Some issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant fit in my ears having issue with mic i used samsung buds for 3 years really nice exp but beats have bad exp

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transparency looks cool. XS ear tips work great

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Go with AirPod Pro!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with these… I was hoping for good ANC and sound and both disappointed me… Also, kept cutting out!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not even worth $1.00

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are garbage, they constantly drop connection. Voice calls sound like you’re at the bottom of the ocean. If you’re an Apple user just stick to AirPods. Also Apple doesn’t repair these in store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound but mic needs improvement.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone is not up to apple AirPods Pro 2 quality which I also have. Range is also much less compared to AirPods Pro 2.

    No, I would not recommend this to a friend