Customer Ratings & Reviews

By Far the worst headphones I have ever purchased. I only used them twice and both times the person either couldn't hear me or I sounded muffled. I ended up taking them back due to this issue. There was no point in keeping them if I couldn't be heard. They also fell out of my ears the two times I did wear them and try to talk on them. I have another pair of beats that I love but these were crap.

My experience purchasing my Beats Studio earbuds was far from good. When I received the item, only one earbud worked. After numerous calls and configuring, Best Buy settled to tell me they couldn’t replace my defective item but only refund me. After discussing placing another purchase for a “replacement”, but an entirely new purchase, the customer representative told me there was a bulk shipment damaged and this particular item could not be replaced. Heads up- buy in store and test them out there to make sure they actually work.

Bought these for my wife. She complains they hurt her ears compared to her old Beats. When we talk on the phone it is hard to hear her almost like the microphone is bad in them.

I was super excited about this product until the right bud started to crackle in less than a month. Come to find out, Best Buy’s return policy is 15 days! If I would have know that at time of purchase, I would not have spent $190 just to enjoy something for a month.

Not loud enough and can't adjust volume. Battery life not lasting and irritating in ear

Nothing special about these earbuds. My 20 dollar earbuds are actually better because these earbuds do not fit comfortably in your ears.

No one could hear me on the Beats Studio Buds. But the sound was good with listening to music

Ears were bothered after hour of use. Not because of the sound. I guess the shape of the product just wasnt for my ears.

they are not the best people tell me that they can't hear me so I'm really want to return them.

Worked the first month, now they just disconnect every chance they get. Once connected back the sound cuts off. I've tried everything mentioned online to do, but nothing seems to help. If i could give zero stars, I would.

They work good, noise canceling is great. They jusy dont fit jn the esr the greatest. I jabe to constantly adjust them or they slide out.

Yes I can hear a video or music but my ear pieces won’t stay in my ears reoccurring fixation

Tried switching from AirPod pros to these. They sound the same no real difference and these were less comfortable than the AirPods

They are not great at all! They keep disconnecting they mute on there own

i usee them skiing and they started making a weird high pitched noise. good other than that.

I really don't like that there is no way to control volume from the earbud. Air pods have had that ability now for years. These are a big downgrade.

Clarity is great, but doesn’t take much to movement for them to hang up on your call ☹️

After reading extensive reviews these seemed like a good option for my needs, i lost my sony xm4s and needed a cheap replacement with noise canceling, first off the noise canceling on these is garbage, i can still hear everything, the audio sounds flat with too much punch in the bass, overall nothing what i expected them to be, i will be returning these and buying the new sony xm5 earbuds

Music sounds great but phone calls are garbage!!!!

Not great! I would say, buy AirPods pro instead. Mic is poor and you can’t use them for calls.