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Customer Ratings & Reviews

$139.99
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Customer reviews

Rating 4.3 out of 5 stars with 3166 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the good sound quality, excellent battery life, and comfortable fit. Many also appreciate the sleek, compact design, great bass, and useful transparency mode. However, some customers have reported major connectivity issues, and a few find the maximum volume to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,166 reviews
  • Rated 1 out of 5 stars

    Horrible Ear Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are horrible!!!! I’m very disappointed in them. The mic stopped working after just four months. I tried to get them fixed and they said there was physical damage to the mesh in the bud. We never touched the mesh! They were only four months old!!!! Nothing should be wrong with them for as much as we paid for them. So to get them fixed we have to pay for that?! Ridiculous! I feel they made up an excuse that the mesh was damaged. So annoyed!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay connected and skips way too often. I would not get again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Horrible sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit but the sound is atrocious. I have a pair of JLab’s that absolutely blow these overprice steaming piles of dung out of the water. Do not waste your $$$. Beats should be embarrassed!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck not worth it. Sound is not loud enouh n

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they suck. I had to get it service at Apple Store. Ofcourse you know you need to drop it off. Go thru the warranty stuff. They try everything to get to say it’s user stuff. The sound is horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Should have listened to my gut and not purchased.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality amazing BUT after owning for 24 hours unable to charge the case. The battery percentage has not moved from 52 percent.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is handy. It fits well in the ears. However the battery life is not what it claims to be. I don’t really like them they die fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a constant hiss noise and randomly switch to transparency mode I've have cheaper headphones that were better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noice cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the aesthetics of these, but their beats has more work to do in the noise cancellation department. Also they fit a but weird, and the way they fit in the case makes it a little difficult to take out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought, returning, get AirPods Pro.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself some time and wait until the apples AirPods Pro are on sale. These are horrible, I just read, and I have experiencing cut outs constantly calls or dropped constantly and the worst part it is is it when you’re pulling them out of your ear you accidentally press the button, and unless they go back into the case they will still be considered on. They do not have an ear detection, which I truly like second they’re very hard to get out of the case I have arthritis in my hands and fingers don’t move very good, but the grip them to get out of the case is very hard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    .

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really work well with samsung, also they fall out of the air when using them for a period of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Do not buy. They fall out your ear the other person can not hear you if your on the phone. The worst headset ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and difficult to hear the other party. Only great for music not phone calls

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy at your own risk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since my first purchase for some reason they cut out. I thought it would automatically correct itself but it has been a problem since I left the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Volume adjusting nightmare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant adust volune with just one on. I mount my phone while driving and im only allowed to adjust the vume with the mounted phone. Horrible utility

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    People cant hear when you talk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to music theses are great, but on calls people could not clearly hear my voice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality ok but noise cancellation is terrible. When on a phone call in a busy environment the person on the other end struggles to hear you. It has no app to adjust settings etc.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    If you dont like loud music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these of course for the name alone thinking they would be great. They simply weren't loud enough, ended up taking them back to the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these. They stop working a month and a 1/2 after I bought them and I did not get Geek Squad protection. And I did not expect anything like that to happen from Best Buy. So now I have a 179$ dollar pair of earbuds that dont work. Best buy may lose me as a customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them sound is mid and they’re always falling out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hype, im a fan of the over ear phones, but for the price point there is plenty of lower price earbuds that offer better sound quality.

    No, I would not recommend this to a friend