Customer Ratings & Reviews

I’m glad I brought them they are great. great quality they are very is to use

Mic stopped working less than a month. Dropped it off to Best Buy for repair or replacement which they said would be completed in 4-7 days. That was on October 22nd. As of today, November 15th Best Buy refuses to honor Total Tech Member warranty and provide a replacement. They’ve gone well outside of the estimated time frame and are throwing their hands up completely saying “well we had to send it to apple to repair and there’s nothing more we can do to help you. You’re just going to have to keep waiting despite the fact that you are a Total Member and have Apple Plus Care” both of which mind you claim to offer speedy repairs or replacement if the item can’t be fixed. Best Buy has become itching more than a glorified middleman taking your money to do what you could have done which is go to the manufacturer directly. These headphones are garbage and obviously not fixable. They’re neither worth the money or the extended protection you think you’re getting when you pay extra for Apple Care + and are a TotalTech member which they’ve now severely down graded and called “My Best Buy Total” …… waste of time and money! Just purchase from Amazon if you feel like gambling with these glorified ear plugs. They’d have taken the return and Id have gotten 5% cash back for the original purchase and saved the $179 a year I pay to receive the equivalent of no service at all from Best Buy. Now I have to contact Federal Trade Commission, log a complaint with the BBB and file for breach of contract warranty bc the quality of the earbuds and service from Best Buy is horrendous. Maybe I got a dud …..but with service like this it’s just not worth the gamble!

Noise canceling works great. The fite is ok they do tend to.fall ou of my ears occasionally

Excellent Bluetooth to my self because to small to earn

Overall sound is great, but my complaint is with connectivity specifically to iPhone. I bought these to use for work and phone calls as I’m often driving. The issue was that it didn’t register that only one earbud was in, meaning the microphone received input from both earbuds, even if one was in the case.

They do the basic capabilities of wireless earbuds. They do have a pretty long battery life

Really good earbuda, better than expected. I've haven't checked the phone quality yet but I've seen good things. My only concern, if i should even consider it as one, is the lack of bass. Quality is amazing but i just barely hear the drum spots. Little disappointing compared to cheaper headphones but not the biggest deal. Battery is amazing, I'm happy overall

I wanted to love these so much. I had multiple issues with this headset. 1) it never stayed connected to my phone. Even if I was sitting next to it the whole day, it would disconnect. 2) I was unimpressed by the hands-free features. Being Beats by Dre is an Apple-owned product, you'd think they'd make it possible to adjust the volume by some sort of gesture on either of the buds. It won't. You have to use voice control and even then it's shotty. 3) The call quality on my set was awful. 4) I needed better noise cancellation. Apple Airpods do the job 10x better BUT mine are worn out (2 years old) and I wanted something different. These were better than the $400 Hewitt and Bowkers buds I tried though. 5) Terrible battery life.

They preform great the noise canceling is great for working out in the gym and don’t want to be bothered. Only thing is when you drop them it’s hard to find because it’s see through

Crispy, clear sound and longer battery life, easy pairing no issues

i love it... best choise wen working out at the gym. Does not fall out of your ear, can use at the sauna or steam room, and is perfect for daily use. I would recommend this product !!!

This is the 4th pair of beats studio plus ear buds I have purchased. I bought my 1st pair, then got a pair for each of my kids that are young adults. The kids are air pod fans. But now they are impressed with beats.

A far cry from audiophile iem’s but the sound quality, ease of use, in ear fit, and sleek look make for a compelling set of in ear headphones that anyone would be satisfied with.

Excellent upgrade from the first generation in every single way. The negative review(s) are from people who don’t know how to wear earbuds properly and then complain about them not being good.

This is a good ear phones. Very crisp, sleek, unique design.

Overall great value! Best Buy best service. Thank you

Works great use everyday at auto repair shop. Thought the transparent might get dirty but it's way better than white. Lasts all day charges in like 5 minutes

Overall they are great earbuds. It sometimes struggles to reconnect and I have had to reset the things but it’s very easy to do so I don’t mind.

Excellent color for these earbuds. Love beats signature sound with Apples fine tuning. These are my favorite.

Beats work great, shipping was super fast, item was as described.