Customer Ratings & Reviews

Far too expensive for the issues they cause. Not connecting or disconnecting from the device. Causes a constant beeping noise periodically when in their case. Loses connection to the phone.

Really good headphones. When I’m on a call with someone else they say they hear no background noise from their side of the call. Would def buy again if I ever need to.

I’m glad I brought them they are great. great quality they are very is to use

I got these because my AirPods Pro was crackling, and I do not regret it. At first, I thought the active noise canceling was not as good as the AirPods Pro, but then I changed the ear tip, which made it just as good as the AirPods Pro ANC.

Overall great value! Best Buy best service. Thank you

Ive paired these with my Mac, my Windows laptop, my iphone and my Android phone at different times. They work perfectly and produce excellent sound. I recommend them for anyone looking for well balanced easy to use ear buds.

The best earbuds i have ever purchased. Rops all others in sound quality,durability,and dependability. My nephew theew them into the swimming pool, i dried them out and its been business as usual. I love them!!!!

They are great for listening to music, but when talking on the phone they are low, and disconnect from your phone

They are comfortable and very convenient. The battery life is awesome and the sound quality is superb. It's a winner!!!

Mic stopped working less than a month. Dropped it off to Best Buy for repair or replacement which they said would be completed in 4-7 days. That was on October 22nd. As of today, November 15th Best Buy refuses to honor Total Tech Member warranty and provide a replacement. They’ve gone well outside of the estimated time frame and are throwing their hands up completely saying “well we had to send it to apple to repair and there’s nothing more we can do to help you. You’re just going to have to keep waiting despite the fact that you are a Total Member and have Apple Plus Care” both of which mind you claim to offer speedy repairs or replacement if the item can’t be fixed. Best Buy has become itching more than a glorified middleman taking your money to do what you could have done which is go to the manufacturer directly. These headphones are garbage and obviously not fixable. They’re neither worth the money or the extended protection you think you’re getting when you pay extra for Apple Care + and are a TotalTech member which they’ve now severely down graded and called “My Best Buy Total” …… waste of time and money! Just purchase from Amazon if you feel like gambling with these glorified ear plugs. They’d have taken the return and Id have gotten 5% cash back for the original purchase and saved the $179 a year I pay to receive the equivalent of no service at all from Best Buy. Now I have to contact Federal Trade Commission, log a complaint with the BBB and file for breach of contract warranty bc the quality of the earbuds and service from Best Buy is horrendous. Maybe I got a dud …..but with service like this it’s just not worth the gamble!

Certainly love the sounds!!! I would highly recommend it to everyone!

Overall audio quality was good, with decent noise cancellation but did hear a wobble whenever I turned my head. Transparency mode sounds like im underwater.

These earbuds have been great so far. The Transparent/noise cancelling modes are great features. Was worried about compatibility with iphone, but that has been seemless. Great Product!

Crispy, clear sound and longer battery life, easy pairing no issues

Sound is good, build is good. Software is good. Definitely troublesome if your ear canals are a bit narrower than their small ear tips.

It’s one of the Best Buy’s I have done in years , sound it’s great , quality incredible plus they are clear, I can’t ask for more, personally I like this beats than any other ones, will recommend definitely.

They stay in my ears and create a better seal than airpod pros (of course fit will be different for everyone). They dont fall out, and ear fatigue seems to be at baseline of most earbuds. Sound meets most standards with a plus on bass which is good to feel the music. music is clear and fun. Battery has been solid so far too. Would definitely buy again

The sound quality is as great at AirPods Pro and its looks are wayy better. I would recommend these over AirPods Pro.

I bought these and the more I use them the more I like them. Easy to connect to devise. Quality sound!

I have tried many different ear buds, I always prefer beats. My kid's are now using thier beats instead of thier airbuds