Customer Ratings & Reviews

Really good sounds. I really like the transparent look and most things so this was up my alley.

Very good sound. Connection to multiple devices works well. Comfortable fit in the ears. Looks great.

Mic stopped working less than a month. Dropped it off to Best Buy for repair or replacement which they said would be completed in 4-7 days. That was on October 22nd. As of today, November 15th Best Buy refuses to honor Total Tech Member warranty and provide a replacement. They’ve gone well outside of the estimated time frame and are throwing their hands up completely saying “well we had to send it to apple to repair and there’s nothing more we can do to help you. You’re just going to have to keep waiting despite the fact that you are a Total Member and have Apple Plus Care” both of which mind you claim to offer speedy repairs or replacement if the item can’t be fixed. Best Buy has become itching more than a glorified middleman taking your money to do what you could have done which is go to the manufacturer directly. These headphones are garbage and obviously not fixable. They’re neither worth the money or the extended protection you think you’re getting when you pay extra for Apple Care + and are a TotalTech member which they’ve now severely down graded and called “My Best Buy Total” …… waste of time and money! Just purchase from Amazon if you feel like gambling with these glorified ear plugs. They’d have taken the return and Id have gotten 5% cash back for the original purchase and saved the $179 a year I pay to receive the equivalent of no service at all from Best Buy. Now I have to contact Federal Trade Commission, log a complaint with the BBB and file for breach of contract warranty bc the quality of the earbuds and service from Best Buy is horrendous. Maybe I got a dud …..but with service like this it’s just not worth the gamble!

Beats work great, shipping was super fast, item was as described.

amazing product, i use them all day, cannot get tired of them

Really good quality for the price. Sound quality in the mids can be off at times depending on the song.

Overall great value! Best Buy best service. Thank you

Great fit after adjusting the size, got one that fell off into water and after drying it is still working properly

Enjoying them thus far. Definitely have great. Sound quality for music jury is still out on connectivity to an iPhone.

I love my beats studio buds! Audio quality is great, the case is great and they connect really easily.

The Beats earbuds are really good. I particularly like the noise cancellation feature.

I basically bought for the noise canceling and it works pretty well.

Better than expected premium sound quality had a best review by Best Buy associate

They are really good ear buds and they have a really good sound and when they put them on its a really good sound proof

Great especially to block noise out, clear when talking on the phone and listening to music

The sound is a bit better and the new features are great but like all the other Beats Buds.....the weird design.

Is good prize and good quality. But apple pro is the same price and is little better

whatever kind of music your into, these beats buds absouluty get it! never will I buy AirPods again.

Great audio and noise cancellation. Just wish it had spatial audio head tracking.

Love the beats tried the jbl ear buds and really didn’t like them so I had to get the beats and fell in love again bests one I ever had !!!!!!!!!!!!!!!!!!!!