Customer Ratings & Reviews

Better than any earbud I have ever used can’t go wrong with beats

I bought these and the more I use them the more I like them. Easy to connect to devise. Quality sound!

Mic stopped working less than a month. Dropped it off to Best Buy for repair or replacement which they said would be completed in 4-7 days. That was on October 22nd. As of today, November 15th Best Buy refuses to honor Total Tech Member warranty and provide a replacement. They’ve gone well outside of the estimated time frame and are throwing their hands up completely saying “well we had to send it to apple to repair and there’s nothing more we can do to help you. You’re just going to have to keep waiting despite the fact that you are a Total Member and have Apple Plus Care” both of which mind you claim to offer speedy repairs or replacement if the item can’t be fixed. Best Buy has become itching more than a glorified middleman taking your money to do what you could have done which is go to the manufacturer directly. These headphones are garbage and obviously not fixable. They’re neither worth the money or the extended protection you think you’re getting when you pay extra for Apple Care + and are a TotalTech member which they’ve now severely down graded and called “My Best Buy Total” …… waste of time and money! Just purchase from Amazon if you feel like gambling with these glorified ear plugs. They’d have taken the return and Id have gotten 5% cash back for the original purchase and saved the $179 a year I pay to receive the equivalent of no service at all from Best Buy. Now I have to contact Federal Trade Commission, log a complaint with the BBB and file for breach of contract warranty bc the quality of the earbuds and service from Best Buy is horrendous. Maybe I got a dud …..but with service like this it’s just not worth the gamble!

These are the best. Love beats signature sound. The bass has clarity. The trebele is balanced as well. Great sound.

Better than AirPod but not good as powerbeats. Still a good choice if you don’t want Airpod

Overal a great evolution of beats buds. I feel those on android will get a better use of beats products than iphone users.

These earbuds are great for everyday use. Great quality.

Excellent Bluetooth to my self because to small to earn

I’m glad I brought them they are great. great quality they are very is to use

I really wanted these to permanently replace my AirPods, but they fell short. No matter which ear bud I used, they would constantly fall out! There was a faint crackling noise during certain songs, but volume was half way up. I went back to my AirPods within a couple months.

these work AMAZING! i love them and i love how small they are! i can sneak them in my job ;) the sound quality is amazing needs a little more work on the noise cancellation & transparency mode

I had high hopes for these earbuds especially because a Best Buy employee recommended them. The employee had recently bought a pair for himself and loved them. We were looking for an earbud that would cancel out background noise while on the phone. I can say that these are great for cancelling out background noise but when you're speaking the call quality is horrible!! It's to the point where you hear every other word or it sounds like you're underwater or like you're talking through a pillow!! We have played around with the settings in the app with no luck. If anyone has any suggestions I would like to hear them because we are at our wits end with these ear buds. We bought 2 of the same models in the transparent and black.

I have to admit out of all the phone buds ive had this is amazing . These buds lasted for 3 weeks no charge. While they are amazing the only fault i see is you need your phone to be close . The buds will cut off for a few seconds . And its kinda annoying cause with other buds i can leave my phone in the bathroom charging and walk around the house cleaning .

Overall sound is great, but my complaint is with connectivity specifically to iPhone. I bought these to use for work and phone calls as I’m often driving. The issue was that it didn’t register that only one earbud was in, meaning the microphone received input from both earbuds, even if one was in the case.

Crispy, clear sound and longer battery life, easy pairing no issues

These are my first pair of air buds and I must say they are amazing! Light weight and secure feeling. Will purchase another pair for the gym!

The best quality ear buds ever.an thats forreal.i dont think you can get any earbuds better thin this.this is really the best ear buds i ever had.

Overall great value! Best Buy best service. Thank you

Great sound. Ok noise cancelling. Really small low profile. Just a bit bigger case than airpods pro.

Loved it! Neat look and theyre comfortable ! Very well worth the price