Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$239.95
Save $110.04
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15202 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent sound quality, comfort, and impressive battery life. Many also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted that the volume is low, and a few find the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 15,211 reviews
  • Rated 1 out of 5 stars

    Not working properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a Christmas gift and was just informed that only one side of the earphones works. A purchased a pair previously about a year ago and the same thing happened and they were replaced. I suppose this is a common problem with this product or I'm just unlucky.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falls short to what beats used to be

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent features for Apple users, however sound quality falls short of expectations vs other over ear at this price point. Prone to bugs and high pitched noises with ANC. These issues seems especially present in environments with a lot of Bluetooth devices.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned after listening to others.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning.....Bose blew these out of the water.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont buy this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a victim of peer pressure. The noise cancelation on this headphones is bad, it does not cancel anything and the headphones is fleamsy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are average at best. They are not very loud and do not block out noise. I returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for workout not on the phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym but they suck when talking in the phone. People tell me I sound robotic or choppy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke when i tried opening the headphone need a new one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Purchase need to return

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problems with the volume and its not giving options to return. Really hoped toget another pair before Christmas.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low volume, minimal bass

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchased Beats, the beats base and audio quality. This product was certainly subpar and lacking both of that. I swiftly returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats studio pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to be cheaper made than last set I lost only good thing is USB-c charging now and not as loud or as much base as old ones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Static

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but there is occassional static and loss of signal. I am returning and hopefully exchanging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed potential

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of these headphones and are not that bad but feel they missed a lot of potential with these as there are similar priced headphones that offer more specs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely terrible. I bought two of them and already experiencing knocking sounds and terrible connectivity in both of these. I've had 7$ headphones that connect better than these. Hopefully this review will give me a refund because at this point this specific pair is not even usable they're so terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    10 out of 10 wouldn't recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase a pair of headphones or earphones that doesn't offer active noise canceling(ANC). I can get overstimulated easily and often just need to block out other noises so that I can focus on work. Working in a cubicle this can be externally important to me as it allows me to listen to quitter music while having the ANC on. The ANC was on and I was find myself turning up the volume to block out the noise around me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats studio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass at all awful compared to the 5 year old threes took back a wwwk later basically a cheaper version of the AirPods max

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancelling is not the greatest

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound but once in a while the noice cancelation gets distorted and will get feedback noises

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok with no wow factor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they have more color options like they do for the other models and the sound quality is not that good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Beat Studio Pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, they are not loud enough, & has no bass at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are beat :(

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within one year with minimal use the headphones broke near the ear piece. Presumably from putting the headphones on and off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The pairing and on off for the ehadphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when they arent paired with your phone they will still tap into itunes. Very strange, also I have yo manyally paor the headpho es most times. The. they seem to just atay on gorever. Even when i think they are off they are atill actually on.

    No, I would not recommend this to a friend