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Customer Ratings & Reviews

$239.95
Save $110.04
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15202 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent sound quality, comfort, and impressive battery life. Many also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted that the volume is low, and a few find the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 715 Showing 14,281-14,300 of 15,211 reviews
  • Rated 3 out of 5 stars

    Prefer old model

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really a fan. I prefer the studio threes over this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the dicounted price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds okay call quality wasnt good for those who like to take calls worh headphones on and if paying original price do research before buying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, could use more bass when you use them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T ORDER ONLINE!!!!!!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a box with a stolen shirt in it. Door Dash delivered it with a slit on the side, tape in tact. Worse experience trying to get my $ back and $100. Gift card - had to cancel the order since they would clear the 2ns order.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Motion Sickness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a fatal flaw for those who suffer from motion sickness. If you are prone to motion sickness, these will cause you to experience motion sickness while using the sound canceling feature. Still a great product though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on March 21, 2024 & they done already went out & if hasn’t been 6 months. $200 headphones should last for years. I have purchased 2 sets of Apple air pods & they last about 6 months as well then went out. At this point, I don’t know what to think about Apple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale otherwise not worth it. Much better out there if you are willing to spend the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy these from somewhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - BUY THIS FROM SOMEONE WHO CARES THAT YOU ARE GIVING THEM BUSINESS - Best buy has gone down hill quick! Management is awful at my local store! Management and store employees could careless about customer service, they are hard to deal with and do not have any compassion! There is no communication between online and the actual store, so if you order online to pickup in the store, you better hope you dont have a problem with the order! Wouldn't be surprised if Best buy files for bankruptcy in the next 5 years!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but annoying feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint is the headphones seem to decompress when noise cancelling is turned off. It’s annoying sound in the ear phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good, but i am not sure if mines may be defective because the sound goes up and down on its own. For the most part i enjoy them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a while but they definitely felt cheap look amazing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Expensive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice headphones but the studio 3 version is better in my opinion and cheaper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they look but god they where tight

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit that well with my ears. Don’t think the noise canceling is as good as previous generation. The part inside that touches my ear isn’t great

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones arent very loud. And the noise canceling is not very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones, especially when purchased at sale price during the Cyber Monday. It’s a gift so can’t comment on the sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, bad fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding headphones, but fitment is too tight

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dont Buy Hype

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Over the ear Head phones in a long time. No app to adjust sound since I have anroid. Great ANC but Audio Quaility for me was not impressive. I Returned after 3 days and will stick to my Seinheiser Earbuds. Distance Great, Battery life Great, ANC Great, App support non existint for Android. Buying the name not quality audio experiance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are nice but started to wear out!!…

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t not buy beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at Best Buy was top tier, but honestly these beats are a waste of money. After using at the gym for a week the sounds are not clear and all you hear is static. So glad I was able to return them and they didn’t give me hassle because they’re known for malfunctioning.

    No, I would not recommend this to a friend