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Customer Ratings & Reviews

$228.00
Save $121.99
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15146 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 702 Showing 14,021-14,040 of 15,146 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone but not the most comfortable after a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones only bad thing is the noise cancellation isn’t perfect but it’s still good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On call issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality during calls, other part says it sound like my phone is on my pocjer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats headphones bugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears get sweaty and they fall off a lot and the noise cancelation doesn’t work well and they die fast if not shut off

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh no thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These never connect! For the price I’m highly frustrated. Definitely a waste of money. It did work when it did connect. Nobody could hear me when I spoke on the phone which was annoying as well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Could Be Better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright and could be a lot better from build quality to audio quality. These headphones are the worst ones that Apple/Beats have came out with, to be honest the studio 3s are better than this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Electronic static noise in left side

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine for a few months, then began starting to hear an electronic skipping/static type noise in the left ear. Doesn't matter whether it's fully charged or nearly depleted, it has no effect. It almost sounds like a short circuit. Would seriously discourage buying this model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is just okay, the materials feel not as premium as competitor headphones

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They are awesome! You can take them anywhere and listen to your fav music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noise cancellation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average noise cancellation and no Dolby audio support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound quality but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more. Changing volume and songs can be annyoing, as the noise can be heard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, hurts my ears a little after a while I like how it blocks out most sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats are okay but I have had sound issues with the audio going in and out. The customer service was definitely a 0 out of 10. Best Buy charged me twice for the purchase and held my money for over a week before releasing it but only took 2 minutes to take it out my account!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good pair of headsets but they’re not really comfy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Christmas gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband.. he loves it..it was easy to setup and use right away..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift idea!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a birthday gift! My son loved them now if I can only get him to listen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation not so good but otherwise perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only worth it if they’re on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them! super cute color but the noise canceling is better on the apple ones :/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely Music Vibes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome ❤️ Easy to use and very stylish

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my product until they broke 6 months later. My last pros died the same way smh

    No, I would not recommend this to a friend