Customer Ratings & Reviews

Decent headphones, especially when purchased at sale price during the Cyber Monday. It’s a gift so can’t comment on the sound quality.

First Over the ear Head phones in a long time. No app to adjust sound since I have anroid. Great ANC but Audio Quaility for me was not impressive. I Returned after 3 days and will stick to my Seinheiser Earbuds. Distance Great, Battery life Great, ANC Great, App support non existint for Android. Buying the name not quality audio experiance

I’ve had to return these headphones over five times and keep having the same audio issues. I just returned my fifth pair that had the same issues as the other ones

Customer service at Best Buy was top tier, but honestly these beats are a waste of money. After using at the gym for a week the sounds are not clear and all you hear is static. So glad I was able to return them and they didn’t give me hassle because they’re known for malfunctioning.

They're mid, they sound good but they dont have any special features to make them stand out.

Good on sale, not super comfy and bass rattles. Doesnt have auto off so if you forget to turn off it will be drained

The sound is pretty good but the headband is ridiculously uncomfortable. Not a good fit for big ears either.

These headphones were such a let down. I should have tried these pair before I purchased, but I figured they were Bose and was sold on the brand. I took them back within a week, first off they don’t have a touch system and they actually have buttons. Very surprised by that, but the sound was definitely a let down. The lack in bass was a huge surprise and I could not justify the amount of money spent for a pair of headphones.

Very uncomfortable, would not recommend. If your looking for a good headphone for the same price Bose, Skull candy, and JBL

Not as good as the Sony xm4. Too tight on my big dome

These started to glitch the second week after use. This is the third pair I’ve purchased.

These headphones are horrible. I bought them hoping they would have good noise cancellation and good sound. When I opened them the headphones themselves felt cheap and sounded even cheaper. My AirPod pro 2’s blew the beats out of the water. The noise cancellation was so bad and transparency mode was even worse. After about 2 weeks of only using the beats I switched back to my AirPod pros and decided to return the beats. If you are looking to spend a large amount of money on bad headphones then buy these.

Great headphones, sincerely wish the bass was a tad bit better.

The Beats were average overall. The bass was not as expected. I wouldn't recommend it to a friend.

I bought these because after 5+ years my former beats quit accepting a charge. No I have a pair that cut in and out of sound. I’ve rebooted, restarted, rebooted and rerouted every single device from my iPhone, iPad, AppleTv, and my own stereo components, and these headphones go from great to crap and then back and then back to crap and further to crap. I expected much more. And I expected Best Buck to stand behind them. But they won’t. I dream of the local audio stores that would stand behind their products. Best Buy should be embarrassed to allow a customer with one of their “flagship” brands, Beats, leave a long time customer out to buy something else.

I’ve had these for 12 days and they already went out. Sounds like a muffled speaker. Also does this scratch sound. The kinda sound you’d only hear from a cd or cassette in your radio after hitting a bump or the kinda scratch sound when your speaker is too loud. But I don’t listen to loud music. I listen to audio books at a normal level. So tell me. Why would that happen ? They’re good otherwise. But the fact it didn’t make it long is very questionable to me.

Even when I put it to max to me its still not enough for me I feel like i can still hear the outside

Beats studio3 are way better than these in my opinion. If i knew these were the smaller version of them, i wouldve went with the studio3. Doesnt have a authentic beats sound. I can barely hear calls and music just ove the sound of a weedeater. The sound also interferes with the noise cancellation which is weird to me. Wouldnt buy again

This is the third set that I’ve purchased and within months it stops performing

After 5-10 minutes of using people are unable to hear me.