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Customer Ratings & Reviews

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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15153 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's excellent sound quality, comfort, and long battery life. They also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted concerns regarding the volume level and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 15,152 reviews
  • Rated 2 out of 5 stars

    Sadly didn’t last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these but after about two months of use (professionally by an adult only) they malfunctioned and would not pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Headphone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not great and difficult to pair with iPhone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They worked great until they didn’t. BUY THEM NEW!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They snapped when I went to work out and haven’t come back on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can’t write one got my package with no headphones, and now my my date keep changing for replacement might not have them by Xmas

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Already acting up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple months in and I’m already getting static on left side of headphones. Waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort, sound, and quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The sound quality is top notch and the noise is amazing. They are comfortable and sit on the head just right. Super easy to connect via Bluetooth and battery is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity is horrible. I’m on replacement number 4 and I’ve had these beats for less than a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy support is terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy uses Shipt to deliver packages and this one was picked up for a next day delivery and stolen by the driver. They didnt do anything to help me. It took me weeks to get my money back. Never ordering or shopping at bestbuy again. Too bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees are scammers some more than other ofcourse. They make outrageous and bold accusations and get aggressive if you don’t buy the Bestbuy plus membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was too small on the ears and the sound isn’t good for the price and you can get something better like skullcandy or Sony.Too quite and uncomfortable on the head breaks really fast as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got better sound from the skull candy crusher evo for my liking.. the audio eq on the beats didn't have enough range

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Dont waste $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to be much louder. Noise cancelation is very poor. I regret buying them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible. They're nothing like what they was when I first came. Also very difficult to answer phone calls and disconnect phone calls.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Spending so much money on a pair of headphones just to be let down. Im returning them and wait til an actual upgrade comes out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Studio beat 3s are the way better option! These were not worth the price and the sound is very low. Returned the same day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t hear while on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody can hear me while I have these headphones on

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bab pair of headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the headphones in 30 days. Volume stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headphones Ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very loose. They are also very quiet. If I wear them for too long, the inner fabric rubs my ears and rubs the skin off. I've had them since December and already the right side is blasting static. There are better and louder headphones on the market.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective design - One earphone does no have sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear phone has audio. Google search showed other users reported the same issue. Followed troubleshooting advise but couldn’t make it work. Returned product as defective.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t have our needed connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work out. The connections were not appropriate for our TV which needed the new optical connection.

    No, I would not recommend this to a friend