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Customer Ratings & Reviews

$228.00
Save $121.99
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15154 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's excellent sound quality, comfort, and long battery life. They also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted concerns regarding the volume level and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 15,154 reviews
  • Rated 1 out of 5 stars

    Noise cancellation issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation has known issue. It’s sounds like white noise when in use. Deactivated don’t have the issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper head phones work better in all that has to offer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay but just not for me. Needs to have to more sound because i am deaf.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to rate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to offer up as a gift hence I am unable to rate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it! This is the second pair of headphones I bought and they both have broken within 18 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones defective after 1 month of limited use. Left speaker started whistling loudly, seems like it’s defective noise canceling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn't buy these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and within 40 days the microphone didnt work and had static that was painfully loud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The price to quality ratio isnt there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid for the beats the sound quality isnt up to par with the competition

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charge cube?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you kidding me? You sell a product that requires a special adapter to charge it and it is not included? Hey I know, why don’t you charge a few more dollars and make the product usable immediately when given as a gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were good. Repairs and servicing is a nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend stopped working buttons stopped working then never gave me my refund had to keep calling Best Buy now I gotta wait another ten business days for a gift card after waiting a month for my refund you need a better process

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning these. The left ear shocks me very uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear not working anymore

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month normal use, left speaker stopped working noise cancelling and ambient mode.. now makes a static noise.. first and last time buying beats headphones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the smaller sized beats headphones for my son for wrestling he loved them but saw these a bigger fit around the ears for more comfort and the noise cancelation had to get them he loves them thinking of purchasing some for my self they saoind great and the battery life is amazing. Have recommended to friends and family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They stopped working in a month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even bought them a month ago and they just stopped functioning. Due to best buys return period I am out of luck and out of 200 bucks for something that couldn’t work for just a month. Just normal usage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy, not worth the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Uncomfortable, starting hurting your ears after 10 minutes, & the beats and sound quality not better than the old Beats by Dre.Hopefully I’m still able to return these cause it’s not worth the $.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. Purchased in august, the folding mechanism broke in october. Paid 30 to get them fixed. In december they wont even turn on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. The order models are far much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality, Unbalanced Sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated item. Poor sound quality. Left side had lower sound than the right. Just didn't have time to return it back. I wouldn't recommend. If you want real sound just go buy Skullcandy Crusher Evo

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bestbuy is a terrible company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbuy sucks bestbuy sucks bestbuy sucks bestbuy sucks bestbuy sucks bestbuy sucks

    No, I would not recommend this to a friend