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Customer Ratings & Reviews

$237.00
Save $112.99
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15182 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent sound quality, comfort, and impressive battery life. Many also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted that the volume is low, and a few find the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 715 Showing 14,281-14,300 of 15,182 reviews
  • Rated 3 out of 5 stars

    Pefect for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sincerely wish the bass was a tad bit better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats were average overall. The bass was not as expected. I wouldn't recommend it to a friend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok. Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the Sony xm4. Too tight on my big dome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy and Beats don’t care about your problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because after 5+ years my former beats quit accepting a charge. No I have a pair that cut in and out of sound. I’ve rebooted, restarted, rebooted and rerouted every single device from my iPhone, iPad, AppleTv, and my own stereo components, and these headphones go from great to crap and then back and then back to crap and further to crap. I expected much more. And I expected Best Buck to stand behind them. But they won’t. I dream of the local audio stores that would stand behind their products. Best Buy should be embarrassed to allow a customer with one of their “flagship” brands, Beats, leave a long time customer out to buy something else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when I put it to max to me its still not enough for me I feel like i can still hear the outside

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    12 days in, already bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for 12 days and they already went out. Sounds like a muffled speaker. Also does this scratch sound. The kinda sound you’d only hear from a cd or cassette in your radio after hitting a bump or the kinda scratch sound when your speaker is too loud. But I don’t listen to loud music. I listen to audio books at a normal level. So tell me. Why would that happen ? They’re good otherwise. But the fact it didn’t make it long is very questionable to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get these headphones they are not made well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These started to glitch the second week after use. This is the third pair I’ve purchased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats studio3 are way better than these in my opinion. If i knew these were the smaller version of them, i wouldve went with the studio3. Doesnt have a authentic beats sound. I can barely hear calls and music just ove the sound of a weedeater. The sound also interferes with the noise cancellation which is weird to me. Wouldnt buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5-10 minutes of using people are unable to hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The bass is not as loud as expected. won’t stay snapped into place will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Left hear crackling noise on active cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware of active cancellation noice it will distort audio coming out left hear on the headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These don’t last very long - not well made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third set that I’ve purchased and within months it stops performing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing new.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple trying to push Type C and new packaging isn’t enough to replace/ purchase over other headphones on the market.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is the reason i got these, and a big part of justifying the high price tag. Well after six months of use the noise cancelling started making a loud static popping in my left ear. Very uncomfortable and impossible to ignore. Sent them into apple (twice) for repair. and the issue came back within three months. Apple support are their usual unhelpful selves, no solution in sight for me. Resigning myself to replacing them after less than a year. Extremely disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    stopped working after ayear

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they stopped working after a year. would not recommned

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have the bass output that I expected. Over all and ok headphone when on sale.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality seemed OK, but was a little disappointed with the noise canceling, and the microphones really distorted my voice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not buy this very expansive JUNK!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds. After using less than 4 months the folding part brook when I gently folded!!!!!! It is a peace of JUNK!!!!! DO NOT BUY!!!!!j

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Idk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could be louder, or is it that I’m almost deaf. Get the 3,s.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt have the bass i was expecting, kinda disappointed in this headset.

    No, I would not recommend this to a friend