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Customer Ratings & Reviews

$237.00
Save $112.99
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15182 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent sound quality, comfort, and impressive battery life. Many also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted that the volume is low, and a few find the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 716 Showing 14,301-14,320 of 15,182 reviews
  • Rated 3 out of 5 stars

    Beats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within 5 months of having them. To be honest AirPod are better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe the next once will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately didn't work with my curly hair was the only reason i had to return them but i still liked them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me the wrong thing and then refused to stand by them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this but had numerous issues with Bluetooth so returned the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a waste of money. I can’t even talk to people on the phone without it glitching.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one big problem. it is hard for people to hear me on a phone call.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but sound its just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and all but the sound is nothing special, i expecteced more. I like my airpod pros more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these around two months ago and already having issues with them. constant hiss in the left ear, the noise canceling works when it wants to and when trying to use them for phone calls they disconnect in minutes

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really good for a while, but it’s probably been about a year now and the left hesrphone head is barely hangin on by cords somehow, I used them maybe 3-5 times a week and this is definitely surprising

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Android firmware issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with updating firmware. Is currently on Apple's possession getting repaired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One ear was not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it will be exciting to own but was disappointed. Only one ear was working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Headphones3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a good product, has got these things fixed 4 times ....they keep breaking in the same spot

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling was ok, its not worth replacing the previous model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't comfortable and definitely not for use for long hours.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound was not the best and with glasses it was very uncomfortable.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Kinda midd

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I would give them a 7.5/10 the sound quality just wasn’t given

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service ever. Went to the store the day before to exchange, customer service “Closed” needed appointment. Came back the next day, warranty expired the day before. Just shop Online

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced fluff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arent all the fuss. The Bose QuietComfort has much better noise canceling abilities. These are basically made for iphone use only being able to use spatial audio and not considering phones of different makes. They also pop in your ear when you have them on making them very uncomfortable. Gor a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay but I recommend something else like Bose headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Studio Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a little bit more than a month ago maybe 36 days and they’re already loose. They don’t stay on my head and they feel like they’re going to break. They were brand new, not open box or refurbished. Very disappointed in how fast they pretty much fell apart within a month. I would not recommend.

    No, I would not recommend this to a friend