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Customer Ratings & Reviews

$237.00
Save $112.99
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15182 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent sound quality, comfort, and impressive battery life. Many also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted that the volume is low, and a few find the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 718 Showing 14,341-14,360 of 15,182 reviews
  • Rated 1 out of 5 stars

    Only so so, if you get a pair that works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 of these for my technicians to use in the field. Two of them have major issues with popping and cracking on one side. Even without the issues, my Bose headset is overall a little better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy the open box ones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the “excellent condition” beats when received they were missing charging cord, paint is chipped off and headband was stretched out and they weren’t reset to factory settings. these aren’t even close to excellent condition. Customer service is absolutely terrible. I’m disabled and they refused to help with getting the exchange done without going to the store and two explained that wasn’t a option for me and basically said if you can’t go to the store then tough luck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats over headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can still hear the back ground nose have to take them to apple already

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not good. Also, the employee gave me the wrong color.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worse Beats Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones worked great far as sound, but the problem is ear part broke aftet two weeks. I literally only had them for about a month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy, they slide off when working out anything that involve you head being tilted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds too quiet and not enough bass. I thought it would be louder.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them as a gift. But my friend said they had a malfunction. So now we have to go through all the hoops.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap feeling. Returning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning. Not really "OVER" the Ear... more like "ON" the Ear. Plasticky. Cheap feeling. Sticky button. Does fold up nicely and noise cancellation is okay but not as good as Apple AirPod Max.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered never got my order and then i reached out to tell i was then told i would get a refund and then later on it was declined would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like it but it's too tight and it gives me a headache☹️

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation doesn’t work and music is really low compared to the studio pros

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stay with Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful went from AirPods to these thinking they would have been much better but no back to Apple I go!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre mid studio 3 sound better they sound muddy b

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Distortion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In just over a year, the headphones have started making a weird noise and the sound is intermittent between the ears. I’ve never had a pair of headphones do this. Certainly not ones this expensive. In addition, I rarely use them. They should not have stopped working properly so soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disconnects or pauses randomly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be listening to music and it will pause randomly for no reason

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, awful mic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the mic made it so no one could hear me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing full headphones like this , just not as described and wish I could return

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    okay

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] old headphones with old tech, not great, not horrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad sound, bad batterie, really bad articleeeeeeee

    No, I would not recommend this to a friend