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Customer Ratings & Reviews

$225.49
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15309 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent sound quality, comfort, long battery life, perfect fit, appealing design, reliable connectivity, good bass, and lightweight feel. However, some customers have expressed concerns regarding the low volume output and consider the price a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 15,310 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Ok for someone who doesn’t care about volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t that great to me. The volume is not that great and the bass isn’t that great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones.Really enjoyed using them. Made with good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the $

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 4 months into use:/ other then that they smooth

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Took them back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay connected to my tv. Paired ok, but when I would try to connect to my Samsung tv I would hear audio for a second or two then the audio would drop out. Tried all the suggestions, nothing helped. Researched problem online. Found others were experiencing the same issues. Tried chat with Apple tech, got nowhere. Worked ok with iPhone and iPad, but I bought them to listen to tv when my wife was asleep. Took them back to BestBuy. No hassle returning them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cracked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone adjuster cracked after 7 months of use. Teen user treasured and enjoyed them so much insisted on replacement with same product...this time I am purchasing the 2 year ins plan to come with. Until this happened the young lady has said nothing but good things about the sound!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hair get stuck, they really suck at noise canceling

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great noise cancellation but it’s not worth the money unless they’re on sale. It has been a while since I heard the “old” beats bass and these are now just ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones Good head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones Good head phones Good head phones Good head phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SoSo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pair begins to distort on Bluetooth after 1/2 hr or so. Sent back for repair. Also, not the best choice if you don't have an iPad or iPhone for updates, etc.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work and sound great. Handle with care the headband is not very strong at te flex points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sounds, but a little uncomfortable on tye ears, probably switch to a different brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn’t what I expected, Apple stole the sauce and made the AirPod max better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Feels cheap, sound quality is average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is too noisy and creaky with any head movement, could use softer material in the headband. Earcups are not replaceable. Sound quality is avg. Clicking volume buttons or play pause is loud within the headset if you are wearing it since they are not well dampened. Beware of Apple care plus, it is subject to service fees which are independent of the cost to repair and can vary between service centers. Overall for the price, cannot recommend this headset unless you really like the Beats styling and ease of connectivity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not built to last

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds was very good. But beats did not last a year before breaking. Attempted to close/fold them up and the plastic broke. Apple or best buy wont fix.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for overheads

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fall off, & the mic on the headset is bueno!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great product however there any connection issues with my IPhone occasionally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Download music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but some of its functions not working whem you play downloaded atuffs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone but not the most comfortable after a while

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Had better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I liked about these head phones are the noise cancellation the sound is good but there’s no type of bass

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation not so good, but every thing else is great.

    I would recommend this to a friend