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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15309 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent sound quality, comfort, long battery life, perfect fit, appealing design, reliable connectivity, good bass, and lightweight feel. However, some customers have expressed concerns regarding the low volume output and consider the price a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 15,312 reviews
  • Rated 1 out of 5 stars

    Not the greatest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So where do i start… this was my first reintroductuon to over the ear headphones and i gotta say im severely dissapointed. Ive used gaming headsets like the turtle beach stealth, or the corsair wireless ones, and those are amazing and provide ALL day comfort. These headphones i put on for a few minutes and already they were compressing my ear area the top where you adjust the headphones is fine it feels fine on your head but once they go over your ear its like the most uncomfortable thing youll ever feel its like someone is grabbing your head with both their hands and smushing it as hard as they can. I have a pretty average size head so I definitely dont think it has anything to do with that either theyre just so uncomfortable and they cause so much pain even after a few minutes with them on. Next the transparency mode and noise cancellation, so the transparency is barely transparency ive used other headphones with the greatest transparency ever but these ones are not it, even with them on its baeely transparent it feels like any old headphones without transparency. The noise cancellation also for some reason causes a lot of pain for me on top of the tightness of these headphones the noise cancellation feels like it puts your ears in a vacuum chamber and theres just this constant pressure like the feeling that youre on an airplane and ur ears are about to pop but they dont thats what these feel like and ive had other headphones with noise cancellation and it doesnt feel that way at all. The cables feel all fine the case is okay its kind of hard to get them in and out though. They feel extremely cheap and clunky every movement u hear the creaking of the plastic it definitely doesnt seem like a 350 dollar pair of headphones even 200 wouldnt be an accurate price for these. If ur gonna listen to any review please keep mine in mind these are not even close to the best at all thwyre horrendous and im not entirely sure how they have such good ratings. The sound quality is also subpar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok do not like I would like a better sounding pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound keep go lower and volume keep trying to turn it up and it’s not loud at all

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! the only draw back is that they tend slide off from time to time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost effective product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, cost effective, 4/5 noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options to control is limited to 1 button and the sound is not that great. Okiesh NC fine when you get on a huge discount.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Static noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good until I started playing music that required a lot of sound at once, it started making a static noise every time I did. I think it was just the one product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gym and school headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing about these is that sometimes they're are heavy on the head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding head phones. The case that come with them is junk we opened it 3 times and the zipper broke. Company will not warranty told me to take back to best buy that is 250 miles away. I would say Beats customer service sucks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Customer is always right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great, I really appreciate it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    But its my point of view.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not awesome . Im a little disappointed compared to my others headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’d Skip these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months, started noticing static noises from one of the ear cups.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pod pros 2 gen are louder then these if your trying for sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Electronic static noise in left side

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine for a few months, then began starting to hear an electronic skipping/static type noise in the left ear. Doesn't matter whether it's fully charged or nearly depleted, it has no effect. It almost sounds like a short circuit. Would seriously discourage buying this model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It can go either way.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have to exchange them but overall they are a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tarheels24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good, but I liked my Beats Solo/Studio 3 a lot better.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    AVOID AVOID AVOID, THERES BETTER OUT THERE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these actually kind of suck, no way worth the money spent, thought with the outrageous cost they would be top of the line, nope, mono NOT stereo so sound quality is VERY VERY subpar, wife bought them as a gift thinking they were better than they are. havent said anything ti her about them as i dont want her to feel bad. seriously avoid them at all costs, specially at this extremely over priced cost. garbage, junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the studio 33 were better, this one sounds clear but not enough bass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the bes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not ideal compared to the other brands.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bulky and little heavy. Bit other than that they are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my boyfriend, he really liked it uses it everyday!

    I would recommend this to a friend