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Customer Ratings & Reviews

$189.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15167 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's excellent sound quality, comfort, and long battery life. They also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted concerns regarding the volume level and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 15,167 reviews
  • Rated 3 out of 5 stars

    Head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok feels heavy then the Bose I had. Bbbbvvbvv bbbbbvb

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Used product resold without accurate description

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I understand I purchased this product open box the packaging was terrible and the item looked really used but was marked as excellent quality. I will reconsider purchasing open box items in the future. This item should have been discounted more in its condition, very disappointed as this was a Christmas gift for my daughter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones especially for walking and working out. But, the headphones microphone is bad and noise-canceling could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Sony XM3 is MUCH softer and quieter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these about a week now. pros.. long lasting battery cons..Hurt my ears, cups are not soft noise canceling is not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but needs bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong these are good but not what I was looking for. All they need is some bass then these will be great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats studio pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these as they pair with Iphones seamlessy but they came up short horribly. Got them on sale for 179.99 on tax free week so was a great deal but they kept unpairing with my iphone 14 pro max and when listening to high bass music, some where mid way through the songs the bass would just go flat. I reboot the head phones and my phone and repaired and it repeated the same nonsense so I was over it and returned them. I eneded up purchased the Sony (long name for no reason…lol) XM5 but they are great!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Nice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice head set sounds good and the noise canceling is excellent. Not good to wear when humid out and walking because they fit tight and you will sweat around ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Very high quality audio, but when connecting bluetooth volume is low. When connected through aux cord everything is normal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, Not worth paying full price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a deep discount. Im not an audiophile so they sound good to me. Battery life is less thsn advertised and I don’t know if I would keep them if I paid full price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in June. Since then I am on my fourth replacement pair. They stop charging. Thank God I have AppleCare. They are sending yet another pair out instead of replacing them with previously owned ones. I have little faith in this brand. The worst headphones ever!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bass is trash unfortunately

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute but not better sound bass than the originals. Maybe why they were selling for so low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cute BUT even with the volume on loud i can still hear peoples conversations as i workout

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok. It doesn’t connect to my iPhone properly. Makes weird noise when I’m on the phone.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    For the price is not what I expected

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I know that beats are not that well known for having good audio, but this time I thought it would be different, but I was wrong the xm4 still are much better than this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a Christmas gift and was just informed that only one side of the earphones works. A purchased a pair previously about a year ago and the same thing happened and they were replaced. I suppose this is a common problem with this product or I'm just unlucky.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality headpiece/material

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very nice. Unfortunately, the material seems to be of poor quality. My (older) son used the product gently at home, and only had to fold/stow it for travel twice. Within nine months, the plastic on one side, where the hinge connects the earphones to the headpiece, broke into pieces. We were very disappointed. Beats is an otherwise reliable brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good and lack of info.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Description at the store is a little bit ambiguous. You don’t know the color of the product. So, if I could change something that would be my input.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned after listening to others.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning.....Bose blew these out of the water.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falls short to what beats used to be

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent features for Apple users, however sound quality falls short of expectations vs other over ear at this price point. Prone to bugs and high pitched noises with ANC. These issues seems especially present in environments with a lot of Bluetooth devices.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a victim of peer pressure. The noise cancelation on this headphones is bad, it does not cancel anything and the headphones is fleamsy.

    No, I would not recommend this to a friend