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Customer Ratings & Reviews

$189.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15168 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the product's excellent sound quality, comfort, and long battery life. They also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted concerns regarding the volume level and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 15,168 reviews
  • Rated 1 out of 5 stars

    Unsatisfied customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to return these headphones over five times and keep having the same audio issues. I just returned my fifth pair that had the same issues as the other ones

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They are okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good but the headband is ridiculously uncomfortable. Not a good fit for big ears either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on sale, not super comfy and bass rattles. Doesnt have auto off so if you forget to turn off it will be drained

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Total let down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were such a let down. I should have tried these pair before I purchased, but I figured they were Bose and was sold on the brand. I took them back within a week, first off they don’t have a touch system and they actually have buttons. Very surprised by that, but the sound was definitely a let down. The lack in bass was a huge surprise and I could not justify the amount of money spent for a pair of headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable, would not recommend. If your looking for a good headphone for the same price Bose, Skull candy, and JBL

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok. Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the Sony xm4. Too tight on my big dome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are horrible. I bought them hoping they would have good noise cancellation and good sound. When I opened them the headphones themselves felt cheap and sounded even cheaper. My AirPod pro 2’s blew the beats out of the water. The noise cancellation was so bad and transparency mode was even worse. After about 2 weeks of only using the beats I switched back to my AirPod pros and decided to return the beats. If you are looking to spend a large amount of money on bad headphones then buy these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pefect for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sincerely wish the bass was a tad bit better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats were average overall. The bass was not as expected. I wouldn't recommend it to a friend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get these headphones they are not made well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These started to glitch the second week after use. This is the third pair I’ve purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy and Beats don’t care about your problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because after 5+ years my former beats quit accepting a charge. No I have a pair that cut in and out of sound. I’ve rebooted, restarted, rebooted and rerouted every single device from my iPhone, iPad, AppleTv, and my own stereo components, and these headphones go from great to crap and then back and then back to crap and further to crap. I expected much more. And I expected Best Buck to stand behind them. But they won’t. I dream of the local audio stores that would stand behind their products. Best Buy should be embarrassed to allow a customer with one of their “flagship” brands, Beats, leave a long time customer out to buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    12 days in, already bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for 12 days and they already went out. Sounds like a muffled speaker. Also does this scratch sound. The kinda sound you’d only hear from a cd or cassette in your radio after hitting a bump or the kinda scratch sound when your speaker is too loud. But I don’t listen to loud music. I listen to audio books at a normal level. So tell me. Why would that happen ? They’re good otherwise. But the fact it didn’t make it long is very questionable to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when I put it to max to me its still not enough for me I feel like i can still hear the outside

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats studio3 are way better than these in my opinion. If i knew these were the smaller version of them, i wouldve went with the studio3. Doesnt have a authentic beats sound. I can barely hear calls and music just ove the sound of a weedeater. The sound also interferes with the noise cancellation which is weird to me. Wouldnt buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5-10 minutes of using people are unable to hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The bass is not as loud as expected. won’t stay snapped into place will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Left hear crackling noise on active cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware of active cancellation noice it will distort audio coming out left hear on the headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These don’t last very long - not well made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third set that I’ve purchased and within months it stops performing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have the bass output that I expected. Over all and ok headphone when on sale.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing new.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple trying to push Type C and new packaging isn’t enough to replace/ purchase over other headphones on the market.

    I would recommend this to a friend