Customer Ratings & Reviews

I’ve tested several of the top-rated headsets, and overall, I’m pretty impressed. The sound quality is clear and crisp, whether you’re on calls, listening to music, or gaming. Most models offer strong noise cancellation, which really helps block out background noise during meetings or travel. Comfort was surprisingly good; the ear cushions are soft and breathable, making it easy to wear them for a few hours at a time without discomfort. Battery life is also a strong point—lasts well beyond a full workday on a single charge. There are a few downsides. Beats are significantly more pricey than competitors, and a few features (like advanced app controls or customizable settings) may take some time to set up or aren’t as intuitive as I’d hoped. But overall, beats headsets deliver excellent performance and reliability. If you’re looking for great sound, dependable noise cancellation, and solid comfort, most of these headsets are a great choice.

Sound leaks when over 1/2 volume. Otherwise work fine.

It’s ok better to go with apple it’s to late to exchange

Don’t buy. Music cuts out constantly. Sounds like static and interference. Incredibly poor performance and quality

Best Buy has horrible customer service, I bought the headphones and instead of those headphones coming the wrong package came. I went to Best Buy to see if they can refund or replace but they said they couldn’t when it was they fault in the first place. I called best buy and then they said they will send the replace but it never came and then it said it would be canceled and they WILL NOT REFUND me my money backk!!! I am very upset with this to I contact my bank to report this. Best Buy will go bankrupt if they keep going like this! Stealing customer’s moneyy

I purchased 5 of these for my technicians to use in the field. Two of them have major issues with popping and cracking on one side. Even without the issues, my Bose headset is overall a little better.

Not as big as i wanted thought they weread big as studio beats 3

I purchased the “excellent condition” beats when received they were missing charging cord, paint is chipped off and headband was stretched out and they weren’t reset to factory settings. these aren’t even close to excellent condition. Customer service is absolutely terrible. I’m disabled and they refused to help with getting the exchange done without going to the store and two explained that wasn’t a option for me and basically said if you can’t go to the store then tough luck.

I can still hear the back ground nose have to take them to apple already

The sound is not good. Also, the employee gave me the wrong color.

The earphones worked great far as sound, but the problem is ear part broke aftet two weeks. I literally only had them for about a month.

I gave them as a gift. But my friend said they had a malfunction. So now we have to go through all the hoops.

Too heavy, they slide off when working out anything that involve you head being tilted

i ordered never got my order and then i reached out to tell i was then told i would get a refund and then later on it was declined would not recommend

Returning. Not really "OVER" the Ear... more like "ON" the Ear. Plasticky. Cheap feeling. Sticky button. Does fold up nicely and noise cancellation is okay but not as good as Apple AirPod Max.

Sounds too quiet and not enough bass. I thought it would be louder.

I want to like it but it's too tight and it gives me a headache☹️

Noise cancellation doesn’t work and music is really low compared to the studio pros

Awful went from AirPods to these thinking they would have been much better but no back to Apple I go!

In just over a year, the headphones have started making a weird noise and the sound is intermittent between the ears. I’ve never had a pair of headphones do this. Certainly not ones this expensive. In addition, I rarely use them. They should not have stopped working properly so soon.