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Customer Ratings & Reviews

$189.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15171 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent sound quality, comfort, and impressive battery life. Many also appreciate its perfect fit, appealing design, and reliable connectivity. However, some customers have noted that the volume is low, and a few find the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 727 Showing 14,521-14,540 of 15,171 reviews
  • Rated 1 out of 5 stars

    Lots of static

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a couple of months and there is a lot of static on the left side

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended returning them because the sound quality was not very good. I will be stocking with Bose headphones. Even this pair of Beats headphones could not stack up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT GETT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this and it was in good condition. But a week after buying it. The headphones on the left side became staticky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for calls, I do not recommend if you’re getting for work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware not able to share audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these to be able to share audio on an iPad as an Apple Airpod Max alternative. Of course, these are the only Beats product not able to provide that service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They allow noise to be too loud. This is an issue for teenagers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good heaphones swapped them out twice already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY THEM. THEY SEND ME AN EMPTY BOX AND DIDNT GET A REFOUND.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great bass! Fits comfortably and snug! Doesn’t move around when I’m working out!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are no good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after they got wet. I just bought the. And haven’t paid them off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head was too large for headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy if you have a large head. The headphones seem to be good but if your head is too large they might not be a good fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke by dre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a used pair, I expected their may be some cosmetic defects but after about two weeks one of the ears starting a high pitch whine and didn’t play any sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them for my sister, she loves them! she says they are very loud and the noise cancelation is immaculate! she also says when she charge them the battery last up to 48 hours, she wears them every day and everywhere. She also says they keep her focused when she does her schoolwork

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to refund my item because I never got it and they told me there nothing they can do about it even tho I have ordered from Best Buy before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not high quality for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and buy the Bose . when I try the Bluetooth on my TV and I had to put the volume high on to somewhat hear the TV sound on headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beads haadphones are not so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not so loud and can be broken easily because of the weak meterial used in it.Who ever buy them just want to return .It happened to me too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    MAKE YOUR EARS HAPPY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones EXCEEDED my expectations! They are super comfortable and don’t make my ears sweat! The sound quality is the best I’ve ever had with this type of audio aid. I really love the noise cancelling, it allows for excellent concentration! I am so glad I purchased these BEATS!!!!! Oh and the battery life is really long, I hate constantly recharging my devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even last a month. Ordered march 13th, and already one side of them doesn’t work right, the sound goes in and out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are no Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is by far the worst headphones ever. They are too small and make my head hurt. Always been a Bose fan but I am going back to Bose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds suck would not recommend them to anyone at all

    No, I would not recommend this to a friend