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Customer reviews

Rating 4.7 out of 5 stars with 15409 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, comfort, and battery life of this product. Users also frequently praise the secure fit, stylish design, and lightweight feel. While most feedback is positive, some customers noted that the volume can be quite low and expressed concerns regarding the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 15,409 reviews
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones. I recommend everyone to buy a pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it, the sound quality is okay compared to the EarPods that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS STUDIO PRO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones, great sale too, thanks Bestbuy for having them in stock when I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Solo Review (Brown)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was really quick and even though they were open box they worked as if they were brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stopped wokring after gym

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some sweat got in them whike in gym and now they make weird noises. Expected more from them. They sounded really food though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for Christmas haven’t try it but I asked for shipping and it came right on time like it said it will

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice packaging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for Christmas. The packaging was really nice that it came with. Can't wait to try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lissette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the deals you guys have, and the items from here, i will continue to shop here good customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hair Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like, but does pull out my hair. The hair gets caught up in between the ear covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Loves Them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son as a graduation gift and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter love them to ride in her daddy truck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sweat proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but not for the gym as it is not sweat proof. When the sweats gets in it damages the wires and the music starts to go in and out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They’re mid

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not as great as the original version. They’re trash and lowkey I regret buying them. They have so many bugs and are always annoying. You’re calling and they mute out of random. I also sometimes here a static noise when I’m listening to music.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones because the one I had before wouldn’t work on my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter swears by hers, so we gave it a try! Very glad we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent customer service, almost everyone was ready and eager to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones and not too tight but they don't fall off during workout

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buy If you want noise canceling feature

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to buy this unless you care about the noise-cancelling feature. Sound quality has not improved from last previous models

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    BestBuy QA is bad - Saved by Apple Care Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Rating = Poor, not because of the headphones, but because of Best Buy. The headphones are great now that I have a working pair. I bought an open box pair that said it would be in fine functioning condition for a discounted price. The shipping and delivery was all on time. However, when I used the headphones I could hear a static sound in the left ear. After doing some googling I found out this is a common flaw on these headphones. Luckily I had purchased Apple Care for the headphones. They replaced the headphones for me no problem. They actually sent me headphones and then I had to send back the broken ones, so I wasn't without any headphones. Tip from this is to make sure you get Apple Care. Best Buy supposedly tested these headphones and marked them as good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones for a great value and easy shipping

    I would recommend this to a friend