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Customer Ratings & Reviews

$199.00
Save $150.99
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15218 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfort, and impressive battery life, often highlighting its perfect fit, cool design, and reliable connectivity. While many appreciate its good bass and lightweight nature, some customers have noted that the volume can be low and consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 15,218 reviews
  • Rated 3 out of 5 stars

    Bass is trash unfortunately

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute but not better sound bass than the originals. Maybe why they were selling for so low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cute BUT even with the volume on loud i can still hear peoples conversations as i workout

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    For the price is not what I expected

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I know that beats are not that well known for having good audio, but this time I thought it would be different, but I was wrong the xm4 still are much better than this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok. It doesn’t connect to my iPhone properly. Makes weird noise when I’m on the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in June. Since then I am on my fourth replacement pair. They stop charging. Thank God I have AppleCare. They are sending yet another pair out instead of replacing them with previously owned ones. I have little faith in this brand. The worst headphones ever!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good and lack of info.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Description at the store is a little bit ambiguous. You don’t know the color of the product. So, if I could change something that would be my input.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality headpiece/material

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very nice. Unfortunately, the material seems to be of poor quality. My (older) son used the product gently at home, and only had to fold/stow it for travel twice. Within nine months, the plastic on one side, where the hinge connects the earphones to the headpiece, broke into pieces. We were very disappointed. Beats is an otherwise reliable brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a Christmas gift and was just informed that only one side of the earphones works. A purchased a pair previously about a year ago and the same thing happened and they were replaced. I suppose this is a common problem with this product or I'm just unlucky.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falls short to what beats used to be

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent features for Apple users, however sound quality falls short of expectations vs other over ear at this price point. Prone to bugs and high pitched noises with ANC. These issues seems especially present in environments with a lot of Bluetooth devices.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a victim of peer pressure. The noise cancelation on this headphones is bad, it does not cancel anything and the headphones is fleamsy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are average at best. They are not very loud and do not block out noise. I returned them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned after listening to others.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning.....Bose blew these out of the water.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for workout not on the phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym but they suck when talking in the phone. People tell me I sound robotic or choppy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke when i tried opening the headphone need a new one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Purchase need to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problems with the volume and its not giving options to return. Really hoped toget another pair before Christmas.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats studio pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to be cheaper made than last set I lost only good thing is USB-c charging now and not as loud or as much base as old ones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low volume, minimal bass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchased Beats, the beats base and audio quality. This product was certainly subpar and lacking both of that. I swiftly returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Static

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but there is occassional static and loss of signal. I am returning and hopefully exchanging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of these headphones and are not that bad but feel they missed a lot of potential with these as there are similar priced headphones that offer more specs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely terrible. I bought two of them and already experiencing knocking sounds and terrible connectivity in both of these. I've had 7$ headphones that connect better than these. Hopefully this review will give me a refund because at this point this specific pair is not even usable they're so terrible

    No, I would not recommend this to a friend