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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15338 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, comfort, and battery life of this product. Users also frequently praise the secure fit, stylish design, and lightweight feel. While most feedback is positive, some customers noted that the volume can be quite low and expressed concerns regarding the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 15,338 reviews
  • Rated 1 out of 5 stars

    Awful Experience- Best Buy Middletown NY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to speak with the general manager of the Middletown NY location. An employee by the name of Sky has motivated me to never spend another dollar in your brand of an establishment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the first 6 months of buying the product. After adjusting the ear pieces the side connector snapped and discontent from the ear mount.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Truly a BestBuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my eye on the Beats Studio Pro headphones for quite some time now. Then, as luck would have it, Cyber Monday rolls around, and they’re not only on sale but also fit perfectly within my budget! It felt like the universe was giving me a nudge, and I knew I couldn’t pass up this perfect opportunity. The quality is outstanding, and the performance is exceptional. The over-the-ear fit is perfect, and the noise-canceling feature is simply incredible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my workout at the gym it got broken from 1st use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beautiful design, amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats pro headphones are extremely comfortable, have a sleek design, and produce the best sound quality. 10/10 would recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only served me well for two weeks and then they started having defects in silent mode, you can hear an ugly sound from the left speaker, it was a bad investment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really been able to use these much because every time I tilt my head they fall off even on the smallest setting. So basically I can’t move while using them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended returning them because the sound quality was not very good. I will be stocking with Bose headphones. Even this pair of Beats headphones could not stack up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT GETT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this and it was in good condition. But a week after buying it. The headphones on the left side became staticky.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of static

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a couple of months and there is a lot of static on the left side

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware not able to share audio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these to be able to share audio on an iPad as an Apple Airpod Max alternative. Of course, these are the only Beats product not able to provide that service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great bass! Fits comfortably and snug! Doesn’t move around when I’m working out!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for calls, I do not recommend if you’re getting for work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They allow noise to be too loud. This is an issue for teenagers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good heaphones swapped them out twice already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY THEM. THEY SEND ME AN EMPTY BOX AND DIDNT GET A REFOUND.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke by dre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a used pair, I expected their may be some cosmetic defects but after about two weeks one of the ears starting a high pitch whine and didn’t play any sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head was too large for headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy if you have a large head. The headphones seem to be good but if your head is too large they might not be a good fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are no good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after they got wet. I just bought the. And haven’t paid them off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    MAKE YOUR EARS HAPPY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones EXCEEDED my expectations! They are super comfortable and don’t make my ears sweat! The sound quality is the best I’ve ever had with this type of audio aid. I really love the noise cancelling, it allows for excellent concentration! I am so glad I purchased these BEATS!!!!! Oh and the battery life is really long, I hate constantly recharging my devices.

    I would recommend this to a friend