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Customer reviews

Rating 4.7 out of 5 stars with 14968 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality of the product. Many also appreciate the comfortable design, making them suitable for extended wear. Additionally, the battery life is often praised for lasting throughout the day.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 14,968 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous complaints with fading Bluetooth on microphone. No more auto-disconnect with collapsing headphones. Sounds great but for price point, needs to be flawless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great if you wanna go bald!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is great Headset hurts my ears after wearing for awhile. It pulled my hair out CONSTANTLY! Battery life was really bad for the price Only got 40hours tops Never buying beats again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones because the one I had before wouldn’t work on my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones and not too tight but they don't fall off during workout

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Was hopig for better sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When comparing the sound quality to my airpods max I must say that I do prefer the airpods max over the new beats pro. I will most likley be returning, really wanted to love these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love These!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! These are the best headphones I've ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for Christmas haven’t try it but I asked for shipping and it came right on time like it said it will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lissette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the deals you guys have, and the items from here, i will continue to shop here good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent customer service, almost everyone was ready and eager to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they're great! Customer service at this location was helpful & easy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buy If you want noise canceling feature

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to buy this unless you care about the noise-cancelling feature. Sound quality has not improved from last previous models

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They died fast then hard time connect to my table

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want change the color Dr Dre studio beats pro to the blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience and good product, employee was very knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphone and wonderful customer feedback from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife for her birthday and she absolutely fell in love with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Child

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my daughter’s Christmas gifts! She is so happy and enjoys endless music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong when buying Beats! Especially when they're on sale!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Developed issues quick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but developed issues quick, wont charge, wont connect, and its less than 4months old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter loves them. Only con: Mutes and cuts off sound on Facetime shareplay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Early Graduation gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe the sale price on this during the middle of the year. I forgot to hide them because it was a graduation gift. Welp, my daughter loves her new Beats.

    I would recommend this to a friend