Customer Ratings & Reviews

Received a box with a stolen shirt in it. Door Dash delivered it with a slit on the side, tape in tact. Worse experience trying to get my $ back and $100. Gift card - had to cancel the order since they would clear the 2ns order.

Decent features for Apple users, however sound quality falls short of expectations vs other over ear at this price point. Prone to bugs and high pitched noises with ANC. These issues seems especially present in environments with a lot of Bluetooth devices.

The headset was very nice. Unfortunately, the material seems to be of poor quality. My (older) son used the product gently at home, and only had to fold/stow it for travel twice. Within nine months, the plastic on one side, where the hinge connects the earphones to the headpiece, broke into pieces. We were very disappointed. Beats is an otherwise reliable brand.

[Employee of bestbuy] I know that beats are not that well known for having good audio, but this time I thought it would be different, but I was wrong the xm4 still are much better than this

Product is good. Description at the store is a little bit ambiguous. You don’t know the color of the product. So, if I could change something that would be my input.

Not what I expected, they are not loud enough, & has no bass at all

Broke when i tried opening the headphone need a new one

I wish they have more color options like they do for the other models and the sound quality is not that good.

These headphones are average at best. They are not very loud and do not block out noise. I returned them.

Great for the gym but they suck when talking in the phone. People tell me I sound robotic or choppy.

I will never purchase a pair of headphones or earphones that doesn't offer active noise canceling(ANC). I can get overstimulated easily and often just need to block out other noises so that I can focus on work. Working in a cubicle this can be externally important to me as it allows me to listen to quitter music while having the ANC on. The ANC was on and I was find myself turning up the volume to block out the noise around me.

I am a victim of peer pressure. The noise cancelation on this headphones is bad, it does not cancel anything and the headphones is fleamsy.

These are the third set of headphones I’ve purchased and the quality is very poor. I’m disappointed.

Mic stopped working in 6 months of purchase and warranty is not solving my problem either, MONEY WASTED

Have problems with the volume and its not giving options to return. Really hoped toget another pair before Christmas.

Seem to be cheaper made than last set I lost only good thing is USB-c charging now and not as loud or as much base as old ones

Even when they arent paired with your phone they will still tap into itunes. Very strange, also I have yo manyally paor the headpho es most times. The. they seem to just atay on gorever. Even when i think they are off they are atill actually on.

It has a fatal flaw for those who suffer from motion sickness. If you are prone to motion sickness, these will cause you to experience motion sickness while using the sound canceling feature. Still a great product though.

These sound great but there is occassional static and loss of signal. I am returning and hopefully exchanging.

These are absolutely terrible. I bought two of them and already experiencing knocking sounds and terrible connectivity in both of these. I've had 7$ headphones that connect better than these. Hopefully this review will give me a refund because at this point this specific pair is not even usable they're so terrible