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Customer Ratings & Reviews

$169.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, which is frequently highlighted. They also appreciate its comfort for daily use and impressive battery life. Additionally, some users like the product's color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 15,011 reviews
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this but had numerous issues with Bluetooth so returned the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Studio Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a little bit more than a month ago maybe 36 days and they’re already loose. They don’t stay on my head and they feel like they’re going to break. They were brand new, not open box or refurbished. Very disappointed in how fast they pretty much fell apart within a month. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced fluff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arent all the fuss. The Bose QuietComfort has much better noise canceling abilities. These are basically made for iphone use only being able to use spatial audio and not considering phones of different makes. They also pop in your ear when you have them on making them very uncomfortable. Gor a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really good for a while, but it’s probably been about a year now and the left hesrphone head is barely hangin on by cords somehow, I used them maybe 3-5 times a week and this is definitely surprising

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but sound its just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and all but the sound is nothing special, i expecteced more. I like my airpod pros more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great up until the return period passed. Now every time I use them the music skips CONSTANTLY! Once I disconnect them, the music plays fine through whatever device I am streaming off of. Very disappointed and now there is no way for me to recover the money I wasted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One ear was not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it will be exciting to own but was disappointed. Only one ear was working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Android firmware issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with updating firmware. Is currently on Apple's possession getting repaired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling was ok, its not worth replacing the previous model

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Music cuts out constantly. Sounds like static and interference. Incredibly poor performance and quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't comfortable and definitely not for use for long hours.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality very poor, not loud enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound was very disappointing. At this point apple airpods and beats ear buds are louder.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Canceling isn’t that great. It doesn’t truly block out everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Kinda midd

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I would give them a 7.5/10 the sound quality just wasn’t given

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a previous pre Apple model of these and they are way better. These aren’t loud at all and have no base. You can hear everything on the outside as well. Not for me. I returned them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay but I recommend something else like Bose headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them as a gift. But my friend said they had a malfunction. So now we have to go through all the hoops.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Used to be better…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, color is nice but sound sucks. Comfortable to wear but clicks on one side. Switching from one device to another is bad, you have to forget device in order to reconnect… these headphones used to be better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only so so, if you get a pair that works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 of these for my technicians to use in the field. Two of them have major issues with popping and cracking on one side. Even without the issues, my Bose headset is overall a little better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They’d be okay if they were free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound, average noise cancelling, slightly uncomfortable, but the biggest down side is how often the iOS updates make the headphones unusable. Every time there’s an update the headphones have something stop working. Returned and disappointed.

    No, I would not recommend this to a friend