Customer Ratings & Reviews

The noise cancellation isn’t that great compared to AirPods Pro

I’ve tested several of the top-rated headsets, and overall, I’m pretty impressed. The sound quality is clear and crisp, whether you’re on calls, listening to music, or gaming. Most models offer strong noise cancellation, which really helps block out background noise during meetings or travel. Comfort was surprisingly good; the ear cushions are soft and breathable, making it easy to wear them for a few hours at a time without discomfort. Battery life is also a strong point—lasts well beyond a full workday on a single charge. There are a few downsides. Beats are significantly more pricey than competitors, and a few features (like advanced app controls or customizable settings) may take some time to set up or aren’t as intuitive as I’d hoped. But overall, beats headsets deliver excellent performance and reliability. If you’re looking for great sound, dependable noise cancellation, and solid comfort, most of these headsets are a great choice.

i ordered never got my order and then i reached out to tell i was then told i would get a refund and then later on it was declined would not recommend

The new Beats Studio Pro’s are lacking in bass and volume. Since Apple purchased the Beats brand the overall sound quality is subpar at best.

The bass is not as expected. I expected more from beats.

They ended up being uncomfortable after an hour of use.

Bought for son, he loves them but says sound in one ear isn’t working right. A little pricey for them to mess up like they are

Where really nice at first but now sound static on one side how jead phones make sure you get warranty i didnt now regret it not even 3 months old

Very fragile, already broke after 2 months. Do not recommend.

[Employee of bestbuy] Nothing crazy, wish they changed up the design a lil. Xm4 sound better

Sound leaks when over 1/2 volume. Otherwise work fine.

Best Buy has horrible customer service, I bought the headphones and instead of those headphones coming the wrong package came. I went to Best Buy to see if they can refund or replace but they said they couldn’t when it was they fault in the first place. I called best buy and then they said they will send the replace but it never came and then it said it would be canceled and they WILL NOT REFUND me my money backk!!! I am very upset with this to I contact my bank to report this. Best Buy will go bankrupt if they keep going like this! Stealing customer’s moneyy

I purchased the “excellent condition” beats when received they were missing charging cord, paint is chipped off and headband was stretched out and they weren’t reset to factory settings. these aren’t even close to excellent condition. Customer service is absolutely terrible. I’m disabled and they refused to help with getting the exchange done without going to the store and two explained that wasn’t a option for me and basically said if you can’t go to the store then tough luck.

The earphones worked great far as sound, but the problem is ear part broke aftet two weeks. I literally only had them for about a month.

It’s ok better to go with apple it’s to late to exchange

Not as big as i wanted thought they weread big as studio beats 3

The sound is not good. Also, the employee gave me the wrong color.

I can still hear the back ground nose have to take them to apple already

Noise cancellation doesn’t work and music is really low compared to the studio pros

Returning. Not really "OVER" the Ear... more like "ON" the Ear. Plasticky. Cheap feeling. Sticky button. Does fold up nicely and noise cancellation is okay but not as good as Apple AirPod Max.