Customer Ratings & Reviews

In just over a year, the headphones have started making a weird noise and the sound is intermittent between the ears. I’ve never had a pair of headphones do this. Certainly not ones this expensive. In addition, I rarely use them. They should not have stopped working properly so soon.

Too heavy, they slide off when working out anything that involve you head being tilted

Awful went from AirPods to these thinking they would have been much better but no back to Apple I go!

Sounds too quiet and not enough bass. I thought it would be louder.

First time purchasing full headphones like this , just not as described and wish I could return

I want to like it but it's too tight and it gives me a headache☹️

The product is made of inferior material and poorly made. In my humble opinion this product is over priced for the quality you get. The product price range should be in the $25-$39.00 price range. The only redeeming factor is I purchased the item from Best Buy.

Theyre mid studio 3 sound better they sound muddy b

Will be listening to music and it will pause randomly for no reason

So I purchased these on 12/20/24 be iase they were on Sale for $149.99 and were exactly what I was looking for as a Christmas gift for someone. But the biggest reason was arriving BEFORE Christmas and to be delivered BY 12/24. Well got a message last night saying..oops sorry should NOW arrive by 1/04/05! A WEEK AFTER!! So NOT happy. I would have gone to the store directly but now sold out! Iconically though its says available In- Store on 12/26!! But i have to wait A WEEK??!!

The quality of the mic made it so no one could hear me.

Bad sound, bad batterie, really bad articleeeeeeee

[Employee of bestbuy] old headphones with old tech, not great, not horrible

If you want hearing damage get these. Would make horrible high pitch sounds. Replacement did the same.

Would not recommend. I have had the Bose and Sony which were easier to use and both had better no use cancellation. I have bad ears, and am in my late 50’s, some of that may play into my experience. Overall I am not impressed with Beats. I regret the purchase.

Pretty average sound quality. Not really worth the price point.

Purchased open box Beats Pro that was supposed to be in excellent condition but one of the ears didn't work. They were also on sale but by time they arrived and i found out they didn't work the store wanted me to repurchase the item at full price and not the sale price.

They were supposed to be a good open box purchase. But I see why it was open box. They must have been returned. The quality of tunes you get from the headset was terrible. Last time I’ll try the open box purchase. Returning immediately.

They’re horrible. They will take forever to turn on. My ear buds are way better

[Employee of bestbuy] Went from the beats solo 3s since the Beats Solos were too small. The sound quality is not great. If you want to listen to loud music this is not your product.