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Customer Ratings & Reviews

$169.99
Save $180
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15025 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, which is frequently highlighted. They also appreciate its comfort for daily use and impressive battery life. Additionally, some users like the product's color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 716 Showing 14,301-14,320 of 15,025 reviews
  • Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was Fair, the ear cups were to small for me, and my ears are not big. Not worth the price, in my opinion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mehh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible wish they would of been louder and more bass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Sound Quality for EDM and Annoying Things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, Im not sure how why these have such high ratings. I listen to edm music on the regular— sounds like crap in these. I have beats solo pros and those are excellent. I kept having to manually connect these beats to my phone every use and the most annoying part— you have to manually turn them off with the button rather than just closing them. Annoying & bad sound quality. I returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound leaks and they connect and disconnects on its own sound quality is ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected paid too much for this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have given so much trouble sent them to Apple for repairing 5 times. They keep replacing them but it’s always another issue Nose cancellation is not working Then it wasn’t charging at all Can’t hear well on them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No base. Terrible sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly disappointed. Zero base. I would never purchase again. The skull candy is half the price and far better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slightly overrated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros USB-C, color, connection from distance Cons, cheap build, trash case, hot ears, no sound adjustable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ouch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay, the app is fine for what it needs to be. Comfortability is awful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    thin sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they provide full cogerage but the sound is very thin, even for tracks that are bass heavy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise canceling not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, got them for the noise canceling…..But Noise canceling is not great!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low for the amonunt of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really low, i dont know if i got a defective pair or if they just are automatically extremely low. I hate i missed the window to return. My 30.00 jbl are louder. I also dont like the way the material make my ears sweat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECEIVED AN EMPTY BOX! I HAVE CONTACTED BEST BUY SUPPORT SEVERAL TIMES! FILED A COMPLAINT WITH UPS! HAVEN'T RECEIVED ANY HELP WITH THIS ISSUE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost comical how bad these are. Returned right away. I cant believe anyone is buying these! Took them bck and bought Sony XM5, they sounded great but the top band bothered my head so I returned those and got the XM$. The Sony XM4 are amazing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    way worse then expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, very quiet and awful level eq. the audio also bleeds out super badly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Durability: came broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes static noice with using ANC or Transparency mode

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phones stolen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive this item it was stolen. I would like a refund and you guys told me that is not possible which is ridiculous because I know it is.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t in very good condition, when it said excellent condition

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buy by mistake

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not nice color don't buy this. i return the 1st day look like black but are brown.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones is not loud enough, it was a bad buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad cause i have only used them 3 times.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So basically i have had issues, with having static when having it read my audio books. So disappointed.

    No, I would not recommend this to a friend