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Customer Ratings & Reviews

$169.99
Save $180
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15025 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, which is frequently highlighted. They also appreciate its comfort for daily use and impressive battery life. Additionally, some users like the product's color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 15,025 reviews
  • Rated 1 out of 5 stars

    Don’t buy terrible quality control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get this you run the risk of it just randomly deciding on ending its existence and playing screeching or wind noise while it’s on noise cancellation or transparency mode. Not worth the risk don’t buy from beats, get something better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the first gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the earlier models. My first generation beats sound 10 times better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to break, painful on ears after wearing them for a while

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Domt buy online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fine adter i returned the used broken ones sent to me originally. My advice is to just go to the store or they will try to sneak returned merchandise as new. Opened it and hair and fingerprints all over it also they sounded terrible. Had to go to the store to get a replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my work, not good for calls, people can’t hear, every one was complaining you sound far away. I can’t return it because I passed the deadline

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable and returned - went with Bose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats were not comfortable and actually hurt, so these were returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough bass, and you can’t get a configuration that works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was incredibly disappointed to lesrn that these headphones were an open box item for a reason. Now I have plans to pay an extra $20 for a brand new pair. If the new pair wont sync with my tv I think Im boycotting the beats products all together. Very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise cancellation issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation has known issue. It’s sounds like white noise when in use. Deactivated don’t have the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is okay. They are extremely uncomfortable as the ear cups don’t move and the clamping force is extremely tight so it hurts your ears. I returned these headphones immediately. There’s a reason these $350 headphones are usually on sale for $199

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale half off and that was not enough to justify keeping them. These are the most uncomfortable headphones! The headrest digs into your head and the ear cups sit on your ear instead of around fhe ear. Save your money and save up for airpods max. You will be glad you did.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are too big and they are always falling, can’t make them anymore smaller

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper head phones work better in all that has to offer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay but just not for me. Needs to have to more sound because i am deaf.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it! This is the second pair of headphones I bought and they both have broken within 18 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to rate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to offer up as a gift hence I am unable to rate

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn't buy these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and within 40 days the microphone didnt work and had static that was painfully loud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones defective after 1 month of limited use. Left speaker started whistling loudly, seems like it’s defective noise canceling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were good. Repairs and servicing is a nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The price to quality ratio isnt there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid for the beats the sound quality isnt up to par with the competition

    No, I would not recommend this to a friend