Customer Ratings & Reviews

They were on sale and had been wanting them for so long. I got them and did not regret it one bit!! Been an beats customer for as long as i can remember they never disappoint!!

Very happy the only issue I had was they were a bit too tight at first but now they are just fine

Great sound highly recommend bought 2 pairs for the family

I appreciate your customer service and support. Everyone that assisted me was very professional and patient.

Got these headphones as an upgrade from the ones that I bought a few years back. First, ALWAYS GET THE WARRANTY COVERAGE. We got these upgraded with the warranty and they are AWESOME. We endorse them.

I want to start by saying I’m someone who appreciates music deeply & I want to hear every single musical element, beat, note, etc. I was so disappointed when I got these & experienced then for the first time. The bass is barely there & the audio quality is subpar. I didn’t realize how truly terrible these were until I tried a friend’s Sony WH-1000XM4 headphones. If you care about the quality of the audio, do yourself a favor & go with the Sony headphones. At the least, try and compare them both in store. The only real pro of the Beats is that they’re gorgeous.

I love my beats. Love the brown color. Overtime the sound gets lower though. Also I hate how it constantly yanks my hair out! It gets stuck in the small crevices. Terrible!

Great headphones at an amazing price, my service was everything you would want.

My daughter loved them and she enjoys taking them with her to the gym for her workouts

Best buy made this purchase easy eith other options if the price out of range. It worked out perfect.

Thank you. Painless. Have not put these thru ringers yet. Setup complete

These headphones are great but kind of frustrating that they are $350 and don’t come with the charging dock. I wasn’t expecting that and just waited for these headphones to come in and now have to wait to use them until I get the charging dock.

I really wanted to like these amd got them at a great price, but I just can’t wear them more than 10 minutes at a time. I wear glasses and these things squeeze the heck out of the side of my head, pushing my ears into my glasses and giving me a headache. Even if I got them for free, I’d probably just give them away because they just don’t work for me. Too heavy too tight.

Great product, price and fast one day free delivery.

This was a Christmas present for my son and he loved them. He continues to enjoy them. I wish he could hear me better but at least I can tell why he is not responding.

These are awesome! I got them for Christmas and can’t live without them now.

I've had a different pair of Beats since 2015 and when the time came to replace it, there's no other choice but to come back to what carried me all those years.

Great headphones. Got these for my grandson for Christmas and he loves them

Bought the headphones as a Christmas gift for my Son and he Loves them.

I have been using it since the moment I bought it. I am very satisfied, the charging time is very good.