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Customer Ratings & Reviews

$239.99
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Customer reviews

Rating 4.7 out of 5 stars with 15308 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent sound quality, comfort, long battery life, perfect fit, appealing design, reliable connectivity, good bass, and lightweight feel. However, some customers have expressed concerns regarding the low volume output and consider the price a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 718 Showing 14,341-14,360 of 15,308 reviews
  • Rated 2 out of 5 stars

    Beats studio pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these as they pair with Iphones seamlessy but they came up short horribly. Got them on sale for 179.99 on tax free week so was a great deal but they kept unpairing with my iphone 14 pro max and when listening to high bass music, some where mid way through the songs the bass would just go flat. I reboot the head phones and my phone and repaired and it repeated the same nonsense so I was over it and returned them. I eneded up purchased the Sony (long name for no reason…lol) XM5 but they are great!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Used product resold without accurate description

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I understand I purchased this product open box the packaging was terrible and the item looked really used but was marked as excellent quality. I will reconsider purchasing open box items in the future. This item should have been discounted more in its condition, very disappointed as this was a Christmas gift for my daughter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok feels heavy then the Bose I had. Bbbbvvbvv bbbbbvb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but needs bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong these are good but not what I was looking for. All they need is some bass then these will be great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Very high quality audio, but when connecting bluetooth volume is low. When connected through aux cord everything is normal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is worse than on an airpods, to have the best quality sound you need to connect to a device using the usb-c cable, without that sound is basic considreing the model and the price. I did connect the headphones to an iphone 16 usingthe cable the sound didn’t change, it wasn’t anything you’d expect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, Not worth paying full price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a deep discount. Im not an audiophile so they sound good to me. Battery life is less thsn advertised and I don’t know if I would keep them if I paid full price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Nice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice head set sounds good and the noise canceling is excellent. Not good to wear when humid out and walking because they fit tight and you will sweat around ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not able to use for a phone call during a workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not good if you have a call. Only for music

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise cancellation is non existent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is non existent. There are much better options for less money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bass is trash unfortunately

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute but not better sound bass than the originals. Maybe why they were selling for so low.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    For the price is not what I expected

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I know that beats are not that well known for having good audio, but this time I thought it would be different, but I was wrong the xm4 still are much better than this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cute BUT even with the volume on loud i can still hear peoples conversations as i workout

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok. It doesn’t connect to my iPhone properly. Makes weird noise when I’m on the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good and lack of info.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Description at the store is a little bit ambiguous. You don’t know the color of the product. So, if I could change something that would be my input.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality headpiece/material

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very nice. Unfortunately, the material seems to be of poor quality. My (older) son used the product gently at home, and only had to fold/stow it for travel twice. Within nine months, the plastic on one side, where the hinge connects the earphones to the headpiece, broke into pieces. We were very disappointed. Beats is an otherwise reliable brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a victim of peer pressure. The noise cancelation on this headphones is bad, it does not cancel anything and the headphones is fleamsy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falls short to what beats used to be

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent features for Apple users, however sound quality falls short of expectations vs other over ear at this price point. Prone to bugs and high pitched noises with ANC. These issues seems especially present in environments with a lot of Bluetooth devices.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are average at best. They are not very loud and do not block out noise. I returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for workout not on the phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym but they suck when talking in the phone. People tell me I sound robotic or choppy.

    I would recommend this to a friend