Customer Ratings & Reviews

These headphones were such a let down. I should have tried these pair before I purchased, but I figured they were Bose and was sold on the brand. I took them back within a week, first off they don’t have a touch system and they actually have buttons. Very surprised by that, but the sound was definitely a let down. The lack in bass was a huge surprise and I could not justify the amount of money spent for a pair of headphones.

Very uncomfortable, would not recommend. If your looking for a good headphone for the same price Bose, Skull candy, and JBL

The headphones are nice but started to wear out!!…

These headphones are horrible. I bought them hoping they would have good noise cancellation and good sound. When I opened them the headphones themselves felt cheap and sounded even cheaper. My AirPod pro 2’s blew the beats out of the water. The noise cancellation was so bad and transparency mode was even worse. After about 2 weeks of only using the beats I switched back to my AirPod pros and decided to return the beats. If you are looking to spend a large amount of money on bad headphones then buy these.

The Beats were average overall. The bass was not as expected. I wouldn't recommend it to a friend.

Great headphones, sincerely wish the bass was a tad bit better.

I bought these because after 5+ years my former beats quit accepting a charge. No I have a pair that cut in and out of sound. I’ve rebooted, restarted, rebooted and rerouted every single device from my iPhone, iPad, AppleTv, and my own stereo components, and these headphones go from great to crap and then back and then back to crap and further to crap. I expected much more. And I expected Best Buck to stand behind them. But they won’t. I dream of the local audio stores that would stand behind their products. Best Buy should be embarrassed to allow a customer with one of their “flagship” brands, Beats, leave a long time customer out to buy something else.

Even when I put it to max to me its still not enough for me I feel like i can still hear the outside

I’ve had these for 12 days and they already went out. Sounds like a muffled speaker. Also does this scratch sound. The kinda sound you’d only hear from a cd or cassette in your radio after hitting a bump or the kinda scratch sound when your speaker is too loud. But I don’t listen to loud music. I listen to audio books at a normal level. So tell me. Why would that happen ? They’re good otherwise. But the fact it didn’t make it long is very questionable to me.

I’ve had to return these headphones over five times and keep having the same audio issues. I just returned my fifth pair that had the same issues as the other ones

These are the third set of headphones I’ve purchased and the quality is very poor. I’m disappointed.

Beats studio3 are way better than these in my opinion. If i knew these were the smaller version of them, i wouldve went with the studio3. Doesnt have a authentic beats sound. I can barely hear calls and music just ove the sound of a weedeater. The sound also interferes with the noise cancellation which is weird to me. Wouldnt buy again

Mic stopped working in 6 months of purchase and warranty is not solving my problem either, MONEY WASTED

Not as good as the Sony xm4. Too tight on my big dome

Not worth the price. The bass is not as loud as expected. won’t stay snapped into place will be returning.

After 5-10 minutes of using people are unable to hear me.

Be aware of active cancellation noice it will distort audio coming out left hear on the headphones

Apple trying to push Type C and new packaging isn’t enough to replace/ purchase over other headphones on the market.

they stopped working after a year. would not recommned

The noise cancelling is the reason i got these, and a big part of justifying the high price tag. Well after six months of use the noise cancelling started making a loud static popping in my left ear. Very uncomfortable and impossible to ignore. Sent them into apple (twice) for repair. and the issue came back within three months. Apple support are their usual unhelpful selves, no solution in sight for me. Resigning myself to replacing them after less than a year. Extremely disappointing.