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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15309 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent sound quality, comfort, long battery life, perfect fit, appealing design, reliable connectivity, good bass, and lightweight feel. However, some customers have expressed concerns regarding the low volume output and consider the price a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 15,310 reviews
  • Rated 3 out of 5 stars

    Beats Pro Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound leaks when over 1/2 volume. Otherwise work fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Canceling isn’t that great. It doesn’t truly block out everything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has horrible customer service, I bought the headphones and instead of those headphones coming the wrong package came. I went to Best Buy to see if they can refund or replace but they said they couldn’t when it was they fault in the first place. I called best buy and then they said they will send the replace but it never came and then it said it would be canceled and they WILL NOT REFUND me my money backk!!! I am very upset with this to I contact my bank to report this. Best Buy will go bankrupt if they keep going like this! Stealing customer’s moneyy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Music a must

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as big as i wanted thought they weread big as studio beats 3

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats that are just too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son, he loves them but says sound in one ear isn’t working right. A little pricey for them to mess up like they are

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Studio Pro - Reliable Headset, Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tested several of the top-rated headsets, and overall, I’m pretty impressed. The sound quality is clear and crisp, whether you’re on calls, listening to music, or gaming. Most models offer strong noise cancellation, which really helps block out background noise during meetings or travel. Comfort was surprisingly good; the ear cushions are soft and breathable, making it easy to wear them for a few hours at a time without discomfort. Battery life is also a strong point—lasts well beyond a full workday on a single charge. There are a few downsides. Beats are significantly more pricey than competitors, and a few features (like advanced app controls or customizable settings) may take some time to set up or aren’t as intuitive as I’d hoped. But overall, beats headsets deliver excellent performance and reliability. If you’re looking for great sound, dependable noise cancellation, and solid comfort, most of these headsets are a great choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats over headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can still hear the back ground nose have to take them to apple already

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not good. Also, the employee gave me the wrong color.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very big

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy, they slide off when working out anything that involve you head being tilted

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy the open box ones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the “excellent condition” beats when received they were missing charging cord, paint is chipped off and headband was stretched out and they weren’t reset to factory settings. these aren’t even close to excellent condition. Customer service is absolutely terrible. I’m disabled and they refused to help with getting the exchange done without going to the store and two explained that wasn’t a option for me and basically said if you can’t go to the store then tough luck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds too quiet and not enough bass. I thought it would be louder.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worse Beats Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones worked great far as sound, but the problem is ear part broke aftet two weeks. I literally only had them for about a month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap feeling. Returning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning. Not really "OVER" the Ear... more like "ON" the Ear. Plasticky. Cheap feeling. Sticky button. Does fold up nicely and noise cancellation is okay but not as good as Apple AirPod Max.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only so so, if you get a pair that works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 of these for my technicians to use in the field. Two of them have major issues with popping and cracking on one side. Even without the issues, my Bose headset is overall a little better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like it but it's too tight and it gives me a headache☹️

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats-Studio Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume. Mic sucks for conversation... overall poor product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Music cuts out constantly. Sounds like static and interference. Incredibly poor performance and quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre mid studio 3 sound better they sound muddy b

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disconnects or pauses randomly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be listening to music and it will pause randomly for no reason

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, awful mic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the mic made it so no one could hear me.

    No, I would not recommend this to a friend