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Customer Ratings & Reviews

$299.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15065 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 15,063 reviews
  • Rated 3 out of 5 stars

    Good headphones but…

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but they are so tight on my ears that they make my ear pressure feel weird.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used better headphones for way less money but I did like the look and feel overall. Bass was sorta on the low end to my suprise

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not Fit Snuggly - Runs Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Disappointed with these. They were big even after adjusting down. Moved a lot on my head. Had to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No bass. Clear n smooth sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are for the type of person that wants no bass. Very clear and crisp sound. These weren’t for me due to the fact I like bass.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, not that good. I should’ve bought the Apple brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first opened them and turned it on, they were glitching out and not working, I need a replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screeching Noise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is beautiful. I love beats! But the low rating is due to every time I’m on FaceTime, people after about 5-10 minutes people tell me they can’t hear me & that they hear a screeching noise. Not sure what’s wrong with them & this started happening since I first got them in December. 4 months in & still the same issue. Also I’ve heard other who have these, have the same issue as well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly pretty disappointing. The noise cancellation is terrible I can still hear everything Around me. And volume absolutely trash ! Your music has to be more then half way up to be able to hear it, because if it’s less then half way, you can’t hear anything it’s like your music is off. So pretty upset I’ve had them a few days I might return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied Customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted Beats for several years. Finally pulled the trigger on a pair in November. I absolutely loved them at first. Unfortunately, after a couple of months, which was really only a handful of uses really because I used them sparingly, I started to notice a sound coming from them. It’s hard to describe the sound. It was kind of like a crackling or popping. It became more frequent with each use. Fast forward a little bit and that sound had stopped, but now something worse is persistent every time they are on. It’s almost like the noise cancellation is gone. There’s a lot of background noise coming from the headphones themselves, not outside noises. I’m highly disappointed that I had my eye on these for years, finally took the leap of faith, and they didn’t even hold up for probably 20 uses. I have AirPod Pros, and I liked these more than them until they stopped working correctly. I’m giving a one rating for sound quality because of the issues I had. Prior to my issue, I would have given five stars for quality like the other categories. I also can’t justify recommending them because I would hate for someone else to spend this kind of money on a product and not have it hold up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound bad anc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in an automotive shop and the ANC doesn't work well at all with certain higher pitch metal noises. It creates n awful feedback in my pair. As well as wind against the headset when ANC is on will create an awful noise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted a pair of Beats headphones. I was SOOOO disappointed. They sound quality was no better than a cheap pair of Amazon headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Beats Studio Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased three other Beats Studio headphones over the past 10 years and loved them. Unfortunately, the sound quality and lack of volume with this generation was shocking. After multiple attempts to shape the sound for improvement, I gave up and returned them. Beats Studio 3s are a much better option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Still hear background noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for working out , not the worst but im not really satisfied ,I can still hear the background noise even with my music on “Semi-loud “ but pretty comfortable at least .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe i was excepting to much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought these headphones once they came out. I was super excited to try out the new pro beats. It was disappointing, save your money and buy the bose qc 45 or the ultra bose qc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but there is a noise that starts to come up on either one of the sides. Either can be a scratching noise or it can be a very thumping noise. Just need to be aware of that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but not worth the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these do have amazing sound, they are very uncomfortable to wear. I would personally recommend trying another brand that is more cost effective that comes with better features. The biggest downside with beats is they do not come with a built in microphone for taking phone calls. For me that’s a must have in headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as people say they are.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These in my opinion are not that good, and not worth the money, even when I got them for half price. My Sennheiser and my Sony over the ear headphones are for superior to these and I would not recommend these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended for continuous/heavy user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use continuously (like 2-4hr) your ears will definitely hurts

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you got the $165 deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound quality, if you’re big on bass, then this isnt gonna cut it, mediocre bass in the mids and lows. But for the price 165 its a steal! If you have a budget up to 300 then go for Momentum 4’s or Sony XM5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Old head phones hade to exsrage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qhen i bought i hade for less then 1 moth or so the sound quality was goot and micphone as well but later there was static from 1 ear muff and micphone was bad to here.from other when i was talking with them.

    No, I would not recommend this to a friend