Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99
Save $50
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15066 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 15,063 reviews
  • Rated 3 out of 5 stars

    Been thinking about taking them back

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People a lot of times can't hear me when talking on the phone which is annoying. You have to keep both headphones directly on your ears and they make your ears sweat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re ok.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imo definitely not worth the $350 retail. Half off is more reasonable for a retail price. Compared to my other beats i definitely notice the lack of bass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is worse than on an airpods, to have the best quality sound you need to connect to a device using the usb-c cable, without that sound is basic considreing the model and the price. I did connect the headphones to an iphone 16 usingthe cable the sound didn’t change, it wasn’t anything you’d expect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Studio pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset are nice but mines start to make a static sound which I ended up replacing with the Apple Care that I purchased. Other than that, they are nice but it’s better to have coverage on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound not as good as older models

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Beats Studio Pro around 3 years ago, different model year, but these don't seem to sound as good. Returned to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise cancellation is non existent

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is non existent. There are much better options for less money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to ware but heavy on head but it is ok compared to other

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comfort heavy on head wont purchase anything like this anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better options for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these headphones are a huge disappointment and lack several key features that other headphones in the catagory have. CONS: 1. The sound quality is awful and lack of an adjustable EQ is huge. There is no bass so if thats important to you i would avoid these at all costs. Every other headphone at this price point, even some below, allow you to adjust ghe EQ. Actually, you can adjust the EQ between three preset ones IF you make a wired connection to your phone or computer, but it’s 2023 and noone wants to do that. Not acceptable for a $350 pair of headphones. 2. No ability to connect to multiple devices at the same time. If you want to switch between your phone and computer seamlessly then you’re out of luck. You’ll need to open the bluetooth settings to manually connect each time. I also had issues with them automatically connecting to my iphone. 3. The finish is awful and attracts finger prints. PROS: 1. The transparency mode is good, but not a reason to buy. I wouldn’t even buy these on sale. Something like the Sony WH-XB910N is vastly superior in every way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Heavy on ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone weight was too heavy for ears. Also caused ear pain when using for more than 2 hours. Beats should consider using material that’s lighter in weight for their over the ear headphones. Returned and considering another brand that’s more light weight with effective performance mechanisms.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats pro is not worth the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nose canceling function has static after 2 months from purchase date

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Muffled phone calls

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have with these are making phone calls. Everyone i call says its very muffled and can hardly hear me talking. Otherwise they are great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    uncomfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this one since it was not very comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Head set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok feels heavy then the Bose I had. Bbbbvvbvv bbbbbvb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Item was returned because of a better price availa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found a better price somewhere else they didn’t want to do price match so I had to return them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Used product resold without accurate description

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I understand I purchased this product open box the packaging was terrible and the item looked really used but was marked as excellent quality. I will reconsider purchasing open box items in the future. This item should have been discounted more in its condition, very disappointed as this was a Christmas gift for my daughter.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Am I hot headed?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be kind of a personal issue, but I’ve had beats for a while, and every time I bought over the ear I would think that they would make a cooling cushion but they get hot after a while

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Nice!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice head set sounds good and the noise canceling is excellent. Not good to wear when humid out and walking because they fit tight and you will sweat around ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in June. Since then I am on my fourth replacement pair. They stop charging. Thank God I have AppleCare. They are sending yet another pair out instead of replacing them with previously owned ones. I have little faith in this brand. The worst headphones ever!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones especially for walking and working out. But, the headphones microphone is bad and noise-canceling could be better.

    I would recommend this to a friend