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Customer Ratings & Reviews

$299.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15066 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 15,066 reviews
  • Rated 3 out of 5 stars

    Left hear crackling noise on active cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware of active cancellation noice it will distort audio coming out left hear on the headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is the reason i got these, and a big part of justifying the high price tag. Well after six months of use the noise cancelling started making a loud static popping in my left ear. Very uncomfortable and impossible to ignore. Sent them into apple (twice) for repair. and the issue came back within three months. Apple support are their usual unhelpful selves, no solution in sight for me. Resigning myself to replacing them after less than a year. Extremely disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these around two months ago and already having issues with them. constant hiss in the left ear, the noise canceling works when it wants to and when trying to use them for phone calls they disconnect in minutes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not buy this very expansive JUNK!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds. After using less than 4 months the folding part brook when I gently folded!!!!!! It is a peace of JUNK!!!!! DO NOT BUY!!!!!j

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    stopped working after ayear

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they stopped working after a year. would not recommned

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe the next once will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately didn't work with my curly hair was the only reason i had to return them but i still liked them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing new.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple trying to push Type C and new packaging isn’t enough to replace/ purchase over other headphones on the market.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one big problem. it is hard for people to hear me on a phone call.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Idk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could be louder, or is it that I’m almost deaf. Get the 3,s.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service ever. Went to the store the day before to exchange, customer service “Closed” needed appointment. Came back the next day, warranty expired the day before. Just shop Online

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt have the bass i was expecting, kinda disappointed in this headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within 5 months of having them. To be honest AirPod are better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this but had numerous issues with Bluetooth so returned the product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound was not the best and with glasses it was very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really good for a while, but it’s probably been about a year now and the left hesrphone head is barely hangin on by cords somehow, I used them maybe 3-5 times a week and this is definitely surprising

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but sound its just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and all but the sound is nothing special, i expecteced more. I like my airpod pros more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Studio Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a little bit more than a month ago maybe 36 days and they’re already loose. They don’t stay on my head and they feel like they’re going to break. They were brand new, not open box or refurbished. Very disappointed in how fast they pretty much fell apart within a month. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced fluff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arent all the fuss. The Bose QuietComfort has much better noise canceling abilities. These are basically made for iphone use only being able to use spatial audio and not considering phones of different makes. They also pop in your ear when you have them on making them very uncomfortable. Gor a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats-Studio Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume. Mic sucks for conversation... overall poor product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One ear was not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it will be exciting to own but was disappointed. Only one ear was working.

    No, I would not recommend this to a friend