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Customer Ratings & Reviews

$299.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15067 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 15,066 reviews
  • Rated 3 out of 5 stars

    Android firmware issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with updating firmware. Is currently on Apple's possession getting repaired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling was ok, its not worth replacing the previous model

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great up until the return period passed. Now every time I use them the music skips CONSTANTLY! Once I disconnect them, the music plays fine through whatever device I am streaming off of. Very disappointed and now there is no way for me to recover the money I wasted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't comfortable and definitely not for use for long hours.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Kinda midd

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I would give them a 7.5/10 the sound quality just wasn’t given

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay but I recommend something else like Bose headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality very poor, not loud enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound was very disappointing. At this point apple airpods and beats ear buds are louder.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a previous pre Apple model of these and they are way better. These aren’t loud at all and have no base. You can hear everything on the outside as well. Not for me. I returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Music cuts out constantly. Sounds like static and interference. Incredibly poor performance and quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Canceling isn’t that great. It doesn’t truly block out everything

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Used to be better…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, color is nice but sound sucks. Comfortable to wear but clicks on one side. Switching from one device to another is bad, you have to forget device in order to reconnect… these headphones used to be better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They’d be okay if they were free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound, average noise cancelling, slightly uncomfortable, but the biggest down side is how often the iOS updates make the headphones unusable. Every time there’s an update the headphones have something stop working. Returned and disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise Cancellation isn’t that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation isn’t that great compared to AirPods Pro

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Beats Studio Pro’s are lacking in bass and volume. Since Apple purchased the Beats brand the overall sound quality is subpar at best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The bass isn’t that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is not as expected. I expected more from beats.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only so so, if you get a pair that works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 of these for my technicians to use in the field. Two of them have major issues with popping and cracking on one side. Even without the issues, my Bose headset is overall a little better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ended up being uncomfortable after an hour of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them as a gift. But my friend said they had a malfunction. So now we have to go through all the hoops.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Studio Pro - Reliable Headset, Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tested several of the top-rated headsets, and overall, I’m pretty impressed. The sound quality is clear and crisp, whether you’re on calls, listening to music, or gaming. Most models offer strong noise cancellation, which really helps block out background noise during meetings or travel. Comfort was surprisingly good; the ear cushions are soft and breathable, making it easy to wear them for a few hours at a time without discomfort. Battery life is also a strong point—lasts well beyond a full workday on a single charge. There are a few downsides. Beats are significantly more pricey than competitors, and a few features (like advanced app controls or customizable settings) may take some time to set up or aren’t as intuitive as I’d hoped. But overall, beats headsets deliver excellent performance and reliability. If you’re looking for great sound, dependable noise cancellation, and solid comfort, most of these headsets are a great choice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats that are just too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son, he loves them but says sound in one ear isn’t working right. A little pricey for them to mess up like they are

    No, I would not recommend this to a friend