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Customer Ratings & Reviews

$299.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15068 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 716 Showing 14,301-14,320 of 15,066 reviews
  • Rated 1 out of 5 stars

    Not charging/ reset.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on 12/24/2024. It doesn't charge since last week or can't reset per the instructions from support. I have to call and have been waiting for 30 minutes to connect to tech support to schedule in-person repair. I don't know how long it takes to fix it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. They feel cheap and are uncomfortable. The ANC is trash compared to other brands in the same price range. For the price point Bose or Sony is a much better deal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weak bass for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphone were weak in bass and the surround sound that when connected the feeling was weal as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t order online ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get them because Best Buy’s delivery service sucks!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uncomfortable and defiantly not worth the price I paid, returned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound but really uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good, but these hurt my head after about 20 minutes of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mysterious sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was listening to music a loud ringing sound started playing out of nowhere

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded like I was under water and the voice was so low they didn’t get loud and noises cancellation didn’t work i literally had my headphones for one day and I had to take them back the next day literally

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No es recomendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product five months ago for my son and the sound insulation on one side no longer works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats and hair dont mix!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound but after ripping my hair out ofnthe ear pieces several times the day yhey arrived I returned them the nextvday.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Same as old gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really think there was any big changes from old gen same sound quality and same bass only change was a slight improvement on noise cancellation and new usb c charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t excessive with these on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not exceed or with these on especially if it’s intense and you are sweating. It’s like the sweat makes the sound stop. Have these for a mo th now and was such a wasteful but.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort, sound, and quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The sound quality is top notch and the noise is amazing. They are comfortable and sit on the head just right. Super easy to connect via Bluetooth and battery is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not loud enough and difficult to pair with iphone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats Headphone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not great and difficult to pair with iPhone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Bass Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed with the sound quality. It has weak bass compared to the first generation of Beats headphones. I bought a set of headphones from Amazon for $80 which sound way better! "Deep Bass". It's very disappointing considering I paid over $300. Every since Apple took over the quality has gone down.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They worked great until they didn’t. BUY THEM NEW!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They snapped when I went to work out and haven’t come back on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sadly didn’t last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these but after about two months of use (professionally by an adult only) they malfunctioned and would not pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can’t write one got my package with no headphones, and now my my date keep changing for replacement might not have them by Xmas

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Already acting up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple months in and I’m already getting static on left side of headphones. Waste of money

    No, I would not recommend this to a friend