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Customer Ratings & Reviews

$299.99
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15070 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 15,066 reviews
  • Rated 1 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were good. Repairs and servicing is a nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charge cube?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you kidding me? You sell a product that requires a special adapter to charge it and it is not included? Hey I know, why don’t you charge a few more dollars and make the product usable immediately when given as a gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning these. The left ear shocks me very uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend stopped working buttons stopped working then never gave me my refund had to keep calling Best Buy now I gotta wait another ten business days for a gift card after waiting a month for my refund you need a better process

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the smaller sized beats headphones for my son for wrestling he loved them but saw these a bigger fit around the ears for more comfort and the noise cancelation had to get them he loves them thinking of purchasing some for my self they saoind great and the battery life is amazing. Have recommended to friends and family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear not working anymore

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month normal use, left speaker stopped working noise cancelling and ambient mode.. now makes a static noise.. first and last time buying beats headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. Purchased in august, the folding mechanism broke in october. Paid 30 to get them fixed. In december they wont even turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They stopped working in a month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even bought them a month ago and they just stopped functioning. Due to best buys return period I am out of luck and out of 200 bucks for something that couldn’t work for just a month. Just normal usage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy, not worth the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Uncomfortable, starting hurting your ears after 10 minutes, & the beats and sound quality not better than the old Beats by Dre.Hopefully I’m still able to return these cause it’s not worth the $.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, the battery lasts for hours, and they are very comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality, Unbalanced Sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated item. Poor sound quality. Left side had lower sound than the right. Just didn't have time to return it back. I wouldn't recommend. If you want real sound just go buy Skullcandy Crusher Evo

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. The order models are far much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bestbuy is a terrible company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbuy sucks bestbuy sucks bestbuy sucks bestbuy sucks bestbuy sucks bestbuy sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Far from great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lose audio in one ear .. picks up static. To expensive for that nonsense

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible do not sound clear Will not buy again Do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs the first pair made a whistling sounds that is louder than the Music. The second pair make a loud hum sound … that drown out the music. Best Buy has been cool about returning both but for $450 how on earth does that happen twice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like them they seemed to lack bass. So I returned them and bought a different pair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Downhill

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality and cheaply made so flimsy and carry bag was a cloth material with 0% durability zipper came off as I opened it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable. They look great and very ergonomic. Sleek and stylish. High quality sound that you would expect from Beats, They connect extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to music is part of my everyday life. I love music, and having a good pair of wireless headphones is important to me. My father and I spent a long time looking for the perfect pair for me. After experimenting with various Apple, Sony, and Beats products, we came across the Beats Studio Pro headphones. I loved the neutral Sandstone color and had my heart set on them, but I did not want to pay the full price of $250 by myself. We waited for them to go on sale and my dad bought them for me for about $175. I am extremely pleased with them, and I am extremely critical when it comes to headphones. The sound quality and noise cancellation are amazing, and the color looks even better in person. They are comfortable (especially with the padding on the headband), are not too bulky, and have a nice matte texture. The headband is also adjustable and able to be modified to perfectly fit you. The battery life is excellent as well. You can get 24 hours of playback from only two hours of charging. I am still surprised with how long they can go without being charged. They came with a case (in which the headphones can easily fold), charger, and aux cord. I would definitely recommend these headphones—they are the best ones that I have tried out. I do not have a single bad thing to say about them. My rating of this product is, without a doubt, five stars.

    I would recommend this to a friend