Customer Ratings & Reviews

everything’s fine with the headphones, I just thought it would be a little louder

These things are just not great. Perhaps I’m spoiled as I was coming from AirPods Max. Was looking forward to something less weight and USB C and folding. But these things just aren’t great. Maybe if they were under two hundred. The black color shows fingerprints like crazy, even just a few minutes of ownership. Looks so cheap. The pads get warm quickly. It’s odd to me to pay this much and feel the ear mesh inside the pads up against your ears as the pads are so slim, just very strange. The ANC is pretty good for the price point, but the cheap plastic clicky buttons just kind of ruin the experience. Wouldn’t surprise me if these quickly get discontinued. Feels like they just wanted to get out a new version with USB-C.

Awesomeness. Good price also. My kids love these headphones so I decided to purchase a pair.

I bought these because My 5 year old last gen pair finally broke beyond repair. These feel cheaper then last generation and they don't turn on/off when you fold and unfold them. I do love the better over ear coverage and the spacial audio other then that they are just ok

Vera cute and good to the gym! Battery life is good

I love these so much for your average everyday headphones and for working out at the gym. Any workout I do, these headphones do not slip or slide off of my head like airpods so for that I'm grateful. Not bad for the price

Easy setup instructions. Works out if the box. (Partial charge)

Love it. More than what o expected. I hoghly recommend

Super nice! I love it! I feel in love with those! Recommended

Well I bought these for my baby girl for her birthday and she loves them

The reason for a 3 is the poor material quality. The I guess you call them 'hinges' that fold in the ear cuffs to make them easier to store, one of them broke after only a year of use. For the price they should last longer than that. Sound quality and noise canceling is great though.

They were on sale and had been wanting them for so long. I got them and did not regret it one bit!! Been an beats customer for as long as i can remember they never disappoint!!

Very happy the only issue I had was they were a bit too tight at first but now they are just fine

Great sound highly recommend bought 2 pairs for the family

I appreciate your customer service and support. Everyone that assisted me was very professional and patient.

Got these headphones as an upgrade from the ones that I bought a few years back. First, ALWAYS GET THE WARRANTY COVERAGE. We got these upgraded with the warranty and they are AWESOME. We endorse them.

I want to start by saying I’m someone who appreciates music deeply & I want to hear every single musical element, beat, note, etc. I was so disappointed when I got these & experienced then for the first time. The bass is barely there & the audio quality is subpar. I didn’t realize how truly terrible these were until I tried a friend’s Sony WH-1000XM4 headphones. If you care about the quality of the audio, do yourself a favor & go with the Sony headphones. At the least, try and compare them both in store. The only real pro of the Beats is that they’re gorgeous.

I love my beats. Love the brown color. Overtime the sound gets lower though. Also I hate how it constantly yanks my hair out! It gets stuck in the small crevices. Terrible!

Great headphones at an amazing price, my service was everything you would want.

Best buy made this purchase easy eith other options if the price out of range. It worked out perfect.