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Customer Ratings & Reviews

$235.49
Save $114.50
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 15,097 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Was hopig for better sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When comparing the sound quality to my airpods max I must say that I do prefer the airpods max over the new beats pro. I will most likley be returning, really wanted to love these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter swears by hers, so we gave it a try! Very glad we did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    BestBuy QA is bad - Saved by Apple Care Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Rating = Poor, not because of the headphones, but because of Best Buy. The headphones are great now that I have a working pair. I bought an open box pair that said it would be in fine functioning condition for a discounted price. The shipping and delivery was all on time. However, when I used the headphones I could hear a static sound in the left ear. After doing some googling I found out this is a common flaw on these headphones. Luckily I had purchased Apple Care for the headphones. They replaced the headphones for me no problem. They actually sent me headphones and then I had to send back the broken ones, so I wasn't without any headphones. Tip from this is to make sure you get Apple Care. Best Buy supposedly tested these headphones and marked them as good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some headphones for the gym and ther have been amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for Christmas haven’t try it but I asked for shipping and it came right on time like it said it will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones because the one I had before wouldn’t work on my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lissette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the deals you guys have, and the items from here, i will continue to shop here good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones and not too tight but they don't fall off during workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent customer service, almost everyone was ready and eager to help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buy If you want noise canceling feature

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to buy this unless you care about the noise-cancelling feature. Sound quality has not improved from last previous models

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they're great! Customer service at this location was helpful & easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! These are the best headphones I've ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience and good product, employee was very knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Child

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my daughter’s Christmas gifts! She is so happy and enjoys endless music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife for her birthday and she absolutely fell in love with them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous complaints with fading Bluetooth on microphone. No more auto-disconnect with collapsing headphones. Sounds great but for price point, needs to be flawless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They died fast then hard time connect to my table

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want change the color Dr Dre studio beats pro to the blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphone and wonderful customer feedback from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong when buying Beats! Especially when they're on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are perfect to workout in. Had the apple max headphones and they weren’t as good.

    I would recommend this to a friend