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Customer Ratings & Reviews

$235.49
Save $114.50
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15118 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 15,118 reviews
  • Rated 3 out of 5 stars

    Not bad, Not worth paying full price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a deep discount. Im not an audiophile so they sound good to me. Battery life is less thsn advertised and I don’t know if I would keep them if I paid full price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a Christmas gift and was just informed that only one side of the earphones works. A purchased a pair previously about a year ago and the same thing happened and they were replaced. I suppose this is a common problem with this product or I'm just unlucky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bass is trash unfortunately

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute but not better sound bass than the originals. Maybe why they were selling for so low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cute BUT even with the volume on loud i can still hear peoples conversations as i workout

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned after listening to others.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning.....Bose blew these out of the water.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok. It doesn’t connect to my iPhone properly. Makes weird noise when I’m on the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low volume, minimal bass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchased Beats, the beats base and audio quality. This product was certainly subpar and lacking both of that. I swiftly returned it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    For the price is not what I expected

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I know that beats are not that well known for having good audio, but this time I thought it would be different, but I was wrong the xm4 still are much better than this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality headpiece/material

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very nice. Unfortunately, the material seems to be of poor quality. My (older) son used the product gently at home, and only had to fold/stow it for travel twice. Within nine months, the plastic on one side, where the hinge connects the earphones to the headpiece, broke into pieces. We were very disappointed. Beats is an otherwise reliable brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falls short to what beats used to be

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent features for Apple users, however sound quality falls short of expectations vs other over ear at this price point. Prone to bugs and high pitched noises with ANC. These issues seems especially present in environments with a lot of Bluetooth devices.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good and lack of info.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Description at the store is a little bit ambiguous. You don’t know the color of the product. So, if I could change something that would be my input.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are beat :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within one year with minimal use the headphones broke near the ear piece. Presumably from putting the headphones on and off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are average at best. They are not very loud and do not block out noise. I returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dont buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a victim of peer pressure. The noise cancelation on this headphones is bad, it does not cancel anything and the headphones is fleamsy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for workout not on the phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym but they suck when talking in the phone. People tell me I sound robotic or choppy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke when i tried opening the headphone need a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T ORDER ONLINE!!!!!!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a box with a stolen shirt in it. Door Dash delivered it with a slit on the side, tape in tact. Worse experience trying to get my $ back and $100. Gift card - had to cancel the order since they would clear the 2ns order.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Purchase need to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problems with the volume and its not giving options to return. Really hoped toget another pair before Christmas.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats studio pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to be cheaper made than last set I lost only good thing is USB-c charging now and not as loud or as much base as old ones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    10 out of 10 wouldn't recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase a pair of headphones or earphones that doesn't offer active noise canceling(ANC). I can get overstimulated easily and often just need to block out other noises so that I can focus on work. Working in a cubicle this can be externally important to me as it allows me to listen to quitter music while having the ANC on. The ANC was on and I was find myself turning up the volume to block out the noise around me.

    No, I would not recommend this to a friend