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Customer Ratings & Reviews

$235.49
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The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15118 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 15,118 reviews
  • Rated 3 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they look but god they where tight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic sucks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working in 6 months of purchase and warranty is not solving my problem either, MONEY WASTED

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are nice but started to wear out!!…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit that well with my ears. Don’t think the noise canceling is as good as previous generation. The part inside that touches my ear isn’t great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to return these headphones over five times and keep having the same audio issues. I just returned my fifth pair that had the same issues as the other ones

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones arent very loud. And the noise canceling is not very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, bad fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding headphones, but fitment is too tight

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones, especially when purchased at sale price during the Cyber Monday. It’s a gift so can’t comment on the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dont Buy Hype

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Over the ear Head phones in a long time. No app to adjust sound since I have anroid. Great ANC but Audio Quaility for me was not impressive. I Returned after 3 days and will stick to my Seinheiser Earbuds. Distance Great, Battery life Great, ANC Great, App support non existint for Android. Buying the name not quality audio experiance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t not buy beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at Best Buy was top tier, but honestly these beats are a waste of money. After using at the gym for a week the sounds are not clear and all you hear is static. So glad I was able to return them and they didn’t give me hassle because they’re known for malfunctioning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    OVERHYPED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're mid, they sound good but they dont have any special features to make them stand out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get these headphones they are not made well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These started to glitch the second week after use. This is the third pair I’ve purchased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok. Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the Sony xm4. Too tight on my big dome

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on sale, not super comfy and bass rattles. Doesnt have auto off so if you forget to turn off it will be drained

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They are okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good but the headband is ridiculously uncomfortable. Not a good fit for big ears either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Total let down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were such a let down. I should have tried these pair before I purchased, but I figured they were Bose and was sold on the brand. I took them back within a week, first off they don’t have a touch system and they actually have buttons. Very surprised by that, but the sound was definitely a let down. The lack in bass was a huge surprise and I could not justify the amount of money spent for a pair of headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable, would not recommend. If your looking for a good headphone for the same price Bose, Skull candy, and JBL

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are horrible. I bought them hoping they would have good noise cancellation and good sound. When I opened them the headphones themselves felt cheap and sounded even cheaper. My AirPod pro 2’s blew the beats out of the water. The noise cancellation was so bad and transparency mode was even worse. After about 2 weeks of only using the beats I switched back to my AirPod pros and decided to return the beats. If you are looking to spend a large amount of money on bad headphones then buy these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pefect for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sincerely wish the bass was a tad bit better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats were average overall. The bass was not as expected. I wouldn't recommend it to a friend.

    No, I would not recommend this to a friend