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Customer Ratings & Reviews

$235.49
Save $114.50
The comparable value is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 15118 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 15,118 reviews
  • Rated 2 out of 5 stars

    phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one big problem. it is hard for people to hear me on a phone call.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt have the bass i was expecting, kinda disappointed in this headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within 5 months of having them. To be honest AirPod are better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this but had numerous issues with Bluetooth so returned the product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but sound its just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and all but the sound is nothing special, i expecteced more. I like my airpod pros more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really good for a while, but it’s probably been about a year now and the left hesrphone head is barely hangin on by cords somehow, I used them maybe 3-5 times a week and this is definitely surprising

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service ever. Went to the store the day before to exchange, customer service “Closed” needed appointment. Came back the next day, warranty expired the day before. Just shop Online

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound was not the best and with glasses it was very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One ear was not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it will be exciting to own but was disappointed. Only one ear was working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Android firmware issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with updating firmware. Is currently on Apple's possession getting repaired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling was ok, its not worth replacing the previous model

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Studio Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a little bit more than a month ago maybe 36 days and they’re already loose. They don’t stay on my head and they feel like they’re going to break. They were brand new, not open box or refurbished. Very disappointed in how fast they pretty much fell apart within a month. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced fluff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arent all the fuss. The Bose QuietComfort has much better noise canceling abilities. These are basically made for iphone use only being able to use spatial audio and not considering phones of different makes. They also pop in your ear when you have them on making them very uncomfortable. Gor a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't comfortable and definitely not for use for long hours.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Kinda midd

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I would give them a 7.5/10 the sound quality just wasn’t given

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay but I recommend something else like Bose headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great up until the return period passed. Now every time I use them the music skips CONSTANTLY! Once I disconnect them, the music plays fine through whatever device I am streaming off of. Very disappointed and now there is no way for me to recover the money I wasted.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a previous pre Apple model of these and they are way better. These aren’t loud at all and have no base. You can hear everything on the outside as well. Not for me. I returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats-Studio Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume. Mic sucks for conversation... overall poor product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Used to be better…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, color is nice but sound sucks. Comfortable to wear but clicks on one side. Switching from one device to another is bad, you have to forget device in order to reconnect… these headphones used to be better.

    No, I would not recommend this to a friend