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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15119 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, including its loudness and effective noise cancellation, along with its comfort and long-lasting battery life. They also appreciate its perfect fit, cool design, reliable connectivity, and lightweight nature, noting its good bass. However, some customers have mentioned that the volume can be low and consider the price to be a downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 15,119 reviews
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Used to be better…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, color is nice but sound sucks. Comfortable to wear but clicks on one side. Switching from one device to another is bad, you have to forget device in order to reconnect… these headphones used to be better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They’d be okay if they were free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound, average noise cancelling, slightly uncomfortable, but the biggest down side is how often the iOS updates make the headphones unusable. Every time there’s an update the headphones have something stop working. Returned and disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality very poor, not loud enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound was very disappointing. At this point apple airpods and beats ear buds are louder.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise Cancellation isn’t that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation isn’t that great compared to AirPods Pro

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Canceling isn’t that great. It doesn’t truly block out everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The bass isn’t that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is not as expected. I expected more from beats.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Beats Studio Pro’s are lacking in bass and volume. Since Apple purchased the Beats brand the overall sound quality is subpar at best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ended up being uncomfortable after an hour of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Music cuts out constantly. Sounds like static and interference. Incredibly poor performance and quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where really nice at first but now sound static on one side how jead phones make sure you get warranty i didnt now regret it not even 3 months old

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Studio Pro - Reliable Headset, Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tested several of the top-rated headsets, and overall, I’m pretty impressed. The sound quality is clear and crisp, whether you’re on calls, listening to music, or gaming. Most models offer strong noise cancellation, which really helps block out background noise during meetings or travel. Comfort was surprisingly good; the ear cushions are soft and breathable, making it easy to wear them for a few hours at a time without discomfort. Battery life is also a strong point—lasts well beyond a full workday on a single charge. There are a few downsides. Beats are significantly more pricey than competitors, and a few features (like advanced app controls or customizable settings) may take some time to set up or aren’t as intuitive as I’d hoped. But overall, beats headsets deliver excellent performance and reliability. If you’re looking for great sound, dependable noise cancellation, and solid comfort, most of these headsets are a great choice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats that are just too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son, he loves them but says sound in one ear isn’t working right. A little pricey for them to mess up like they are

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only so so, if you get a pair that works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 of these for my technicians to use in the field. Two of them have major issues with popping and cracking on one side. Even without the issues, my Bose headset is overall a little better.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Theyre alright

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nothing crazy, wish they changed up the design a lil. Xm4 sound better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Pro Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound leaks when over 1/2 volume. Otherwise work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok better to go with apple it’s to late to exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has horrible customer service, I bought the headphones and instead of those headphones coming the wrong package came. I went to Best Buy to see if they can refund or replace but they said they couldn’t when it was they fault in the first place. I called best buy and then they said they will send the replace but it never came and then it said it would be canceled and they WILL NOT REFUND me my money backk!!! I am very upset with this to I contact my bank to report this. Best Buy will go bankrupt if they keep going like this! Stealing customer’s moneyy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them as a gift. But my friend said they had a malfunction. So now we have to go through all the hoops.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Music a must

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as big as i wanted thought they weread big as studio beats 3

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered never got my order and then i reached out to tell i was then told i would get a refund and then later on it was declined would not recommend

    No, I would not recommend this to a friend